Understanding Analytics in a Connected Universe

Combining three pillars of cybersecurity analytics will help IoT expand opportunities for all industries.
Liz Goldberg | SAS


In January 2017, the U.S. Department of Homeland Security warned of a cybersecurity flaw that could allow hackers to remotely take control of a person’s heart defibrillator or pacemaker. The point of vulnerability is the transmitter that sends data from the implanted devices back to physicians. A hacker could hijack it to rapidly deplete the […]

The Ultimate Gift

One UPSer explains how his personal experience with organ and tissue donation turned into a professional passion.
Chris Conrad | UPS

My father was 67 when he passed away suddenly from cardiac arrest in 2009. He was healthy and had no apparent health issues so the news of his passing came as quite a shock to our family. We experienced many dark days grieving and struggling to make sense of it all … that is, until […]

Donate Life

Every 10 minutes, another person joins the waiting list for an organ transplant. Here's how you can help.
Glen A Franklin, M.D. | Kentucky Organ Donor Affiliates

Click here to learn about Sharon Cauthen’s journey as a kidney recipient. Kathy Anderson’s heart was severely damaged by medicine she was prescribed while pregnant with twin girls. The damage wasn’t evident until after her daughters were born. Within a couple of weeks, she was given only a slim chance of survival. Her doctors knew her […]

With New Technology, Mathematicians Turn Numbers Into Art

Changing the way we view math could unleash broader knowledge.
Frank A. Farris | Santa Clara University

Once upon a time, mathematicians imagined their job was to discover new mathematics and then let others explain it. Today, digital tools like 3D printing, animation and virtual reality are more affordable than ever, allowing mathematicians to investigate and illustrate their work at the same time. Instead of drawing a complicated surface on a chalkboard, […]

New Supply Chain Sustainability

Here's how a company's financial and sustainability goals can align.
Kelly Barner | Buyers Meeting Point

The Sustainable Supply Chain Foundation defines sustainable supply chain management as “integrating environmentally and financially viable practices into the complete supply chain lifecycle, from product design and development to material selection (including raw material extraction or agricultural production), manufacturing, packaging, transportation, warehousing, distribution, consumption, return and disposal.” Here’s how we often look at supply chain […]

How Safe Stoves Are Lifting Millions of Women Out of Poverty

A new life can begin with a simple stove.
Lauren Carter | World Food Program USA

For Insaf, a mother of seven displaced by violence in Darfur, a stove not only transformed the way her family eats — but how they put food on the table. For most of her life, Insaf had to walk on foot to search and collect firewood to cook for her family – a daily task […]

How Business Can Lead Sustainable Growth

Now is the time for companies to set the tone on sustainability leadership.

Today the private sector is uniquely positioned to step forward and assume a higher level of sustainability leadership. The changing policy landscape around the world presents an opportunity for companies to create a consumer-driven marketplace that is better for the environment and better for business. Companies and brands that have engaged consumers with innovative sustainability […]

Podcast: What’s Next for Green Energy?

Here’s why diversity is the best path forward for alternative fuels.

Click here to play podcast Today’s infrastructure, with its aging roads, bridges and ports, is arguably the largest hurdle for alternative fuels and the energy sources of tomorrow. Efficiency, technology and scale are also major barriers to the wider adoption of green energy. So what is the path forward? And how do we take an […]

What Will Healthcare Look Like in 2030?

Our healthcare systems aren't sustainable. What is the next evolution of patient treatment?
Andre Goy | Hackensack University Medical Center

With so many novel therapies in development, there has never been a more exciting time to practice medicine, says Dr. Andre Goy, Chairman and Director of the John Theurer Cancer Center at Hackensack University Medical Center. However, rising costs, an aging population and an increase in non-communicable diseases showcase why global healthcare needs to be “fundamentally reinvented,” […]

Reimagining Financial Services with Blockchain

Organizations can unlock substantial economic value using blockchain technology.

Across every industry today, organizations are looking to streamline and automate processes to reduce costs, gain efficiencies, radically improve speed to market and achieve better business outcomes. The financial services industry in many ways is at the forefront of such initiatives – with particular focus on today’s disjointed and redundant processing and reconciliation challenges – […]

Cities of 2050: Data and Technology Will Fuel Megacities of the Future

Here's a collaborative blueprint for the urban areas of tomorrow.
Terry D. Bennett | Autodesk

What will cities look like by the year 2050? Will they be like those in South Korea centered on a digitally connected retrofit of existing society? Will they parallel the shiny new cities of Dubai or Singapore? Or could they possibly move underground or under the oceans? Today, innovative cities such as Curitiba, Brazil, are […]

High Fashion Meets Maker Manufacturing

The line between fashion and technology is blurring. What does this mean for future innovations?
Lyn Jeffery | Institute for the Future

Fashion has always been a form of communication and self-expression, a quick visual signal of one’s tastes, allegiances and socioeconomic position. During the next decade, personal fashion and personal computing will begin to blur, offering us a new way to think about what today we call “devices.” Whereas today’s personal devices help us communicate primarily through […]

3 Affordable Ways to Improve Your Customer Service

With the right formula, you can create and maintain cost-effective customer satisfaction.

From predictive analytics to intelligent chatbots, innovation is paving new ground in customer service. But you don’t necessarily need a flashy (or costly) upgrade to make customers happy. Along with a committed staff, a productive retail environment and a strong handle on what your customers want, here are a few low-cost ways you can take your […]

Nonstop Adaptation

Reinvention is a must for any company looking to get ahead in today’s marketplace.
Jay Collins | WEX

When people ask me where I work, the answer can sound complicated … but it’s really not. I work at a fleet, travel and healthcare company. To put it more clearly, I work in payment solutions – in the fleet and travel and healthcare businesses. It’s actually not all that different from those who work […]

Moving up the Ranks? You’ll Need to Be a Mind Reader

Professor Ray Reilly shows what it takes to move from a functional to general-manager mindset.
Ray Reilly | University of Michigan

When companies promote high performers, it’s often because they’ve led teams in a particular function to successful outcomes. Succeeding in the general management ranks, though, requires a different mindset — one that takes a wide view of the company’s place with key stakeholders and a deep dive into how those stakeholders think. I teach high-potential […]

Sustainability: A Brand’s Secret Weapon

Learn how a sustainable approach can unleash other pro-growth strategies.

Business leaders possess a singularly powerful tool to build the world we all want to live in: their corporate brands. We witnessed this recently through a handful of remarkable Super Bowl 50 commercials. Brands such as Airbnb, Budweiser and Coca-Cola aired politically charged commercials celebrating multiculturalism. It’s well-researched that brands capture consumers’ hearts and minds […]

Why Blockchain Matters

Blockchain has the potential to disrupt more facets of your life than perhaps any other technology. Here’s what you need to know.

In 2016, more than $1.4 billion was invested globally in blockchain startups. IBM invested $200 million and 1,000 employees in the technology. Walmart, IBM and Tsinghua University in Beijing are running a pilot project for tracking and tracing pork in China and produce in the U.S. Among companies in consumer goods and manufacturing, 42 percent […]

3D Printing Gets Fashionable

How Danit Peleg revolutionized the fashion industry with 3D-printing technology.
Danit Peleg | Fashion Designer

This Q&A is derived from Part 2 of a five-part white paper series called Routes to the Future, in which we explore the innovations, challenges and opportunities in a new era of possibilities. Today’s shopper expects seamlessness and efficiency — and new technologies are helping retailers deliver on these expectations in new ways. From virtual fitting […]

Becoming Cognitive

Understanding cognitive computing versus artificial intelligence, deep learning and machine learning.
Alison Bolen | SAS

Hui Li | SAS


Cognitive computing brings with it a promise of genuine, human-to-machine interaction. When machines become cognitive, they can understand requests, connect data points and draw conclusions. They can reason, observe and plan. Consider: Leaving for a business trip tomorrow? Your cognitive device will automatically offer weather reports and travel alerts for your destination city. Planning a […]

Mission: Not Impossible

Not Impossible Labs combines the power of storytelling and modern-day technology to make a difference in the world.
Mick Ebeling | Not Impossible Labs

This is Part 2 of a five-part white paper series called Routes to the Future, in which we explore the innovations, challenges and opportunities in a new era of possibilities. A decade ago, 3D-printed hearts, smart homes and self-driving cars belonged in the world of science fiction. Today innovators are blurring the line between fantasy and […]

An ‘All-of-the-Above’ Approach to U.S. Infrastructure

Investing in U.S. infrastructure may be one of the few bipartisan efforts that everyone can get behind.
Michele Nellenbach | Bipartisan Policy Center

Sarah Kline | Bipartisan Policy Center

In the days following the presidential election, infrastructure seemed a likely candidate for immediate action in 2017. President Donald Trump committed in his election night speech to rebuild our infrastructure so that it is “second to none.” Members of Congress on both sides of the aisle agreed that infrastructure should be high on the agenda. […]

How 3D Printing Could Bend the Cost Curve in Healthcare

Additive manufacturing could provide a real breakthrough in treating patients around the world.
John Menna | UPS

Even as people around the globe enjoy longer, healthier and more productive lives, the rising cost of healthcare threatens to impede such progress. This is particularly troubling in the United States as Baby Boomers approaching retirement place a greater strain on an overburdened healthcare system. Policymakers and medical leaders are scrambling for innovative ways to […]

Seeing Logistics in 3D

From hearing aids to jet engines, 3D printing is revolutionizing the world of manufacturing.
Alan Amling | UPS

Of all the ways 3D printing will change the world, the democratization of manufacturing is perhaps the most important. Think of it as the Uberization of manufacturing, where supply can be accessed anywhere in the world to produce goods at the click of button. This is a once-in-a-generation logistics opportunity, as so-called additive manufacturing will […]

TFA’s Benefits Extend Well Beyond Cutting Red Tape

The Trade Facilitation Agreement will bolster governance in developing nations.
Russell Hillberry | Purdue University

Late last month, the World Trade Organization celebrated the entry into force of the Trade Facilitation Agreement (TFA), a global effort to streamline government procedures governing international trade. The primary goal of the agreement is to improve the efficiency and effectiveness of agencies that oversee trade, especially in developing countries, by reducing bureaucratic red tape […]

Making the World of the Future

Additive manufacturing, hyper-customization and 4D printing are putting the future at your fingertips.
Juan Perez | UPS

This is Part 2 of a five-part white paper series called Routes to the Future, in which we explore the innovations, challenges and opportunities in a new era of possibilities. The way we make the world around us – how we design, produce, deliver and reclaim the objects of everyday life – will follow new […]

How Blockchain Can Restore Trust In Trade

During a time when transparency matters more than ever, enter blockchain.
Jesse Mcwaters | World Economic Forum

Wolfgang Lehmacher | World Economic Forum

International trade is under pressure. Fears fueled by the global refugee situation and terrorist threats have led to tighter border controls – and these come at a cost. Every inspection of goods, every stop along the supply chain, eats up time and drives up prices. It harms businesses and consumers alike. Those involved in international […]

Why I’m No Hidden Figure

Here’s how to attract and retain women and minorities in careers such as engineering.

Hidden Figures was awesome. The true story and entertaining film shines a spotlight on the African-American women who worked tirelessly behind the scenes to make our nation’s space program a success. I’m so proud of their work and glad they are finally getting the attention they deserve. The movie is also raising awareness of the […]

Environmental Sustainability Is Hiding Within Your Business

Here's a road map to unlocking value while reducing your carbon footprint.

For decades, supply chain specialists focused on wringing every ounce of value or saving the most amount of time by optimizing the movement of goods. At the same time, sustainability specialists focused on reducing carbon emissions and environmental impact. In some cases, these two very different goals were aligned. But all too often, the objectives […]

Investing in Innovative Technology Can Drive Sustainable Growth

The private sector now has a greater responsibility and opportunity to advance social and environmental agendas.
Peter Harris | UPS

The last few years have been transformational for climate diplomacy. In 2015, we witnessed the first legally binding global climate deal with the Paris Agreement, and last year’s COP22 conference saw governments and businesses reaffirm their commitments to sustainable growth. These events, coupled with a groundswell of public pressure, leave no doubt that working toward […]

Connected Consumers, IoT and What Retailers Need to Do Now

Check out this Q&A on how IoT will shape the future for retailers.

Doing your laundry and notice you’re low on detergent? That used to mean a trip to the grocery store. Now you have options: You can order it online. You can press your Tide Amazon Dash button to have it ordered automatically, or you can ask Alexa to order it for you. But in the future, […]