4 Things Distributors Can Learn From Retailers

Industrial distributors would be wise to take a page out of retail history.
Kelly Brock | UPS

Several years ago, retailers stood at a crossroads: With e-commerce and shifting demographics disrupting the once-storied retail business model, they could either adapt or risk becoming obsolete. Now distributors find themselves in the same position: They face the most profound business model shift in decades. Generations of businesses have relied on industrial distributors to ensure […]

2 New Rules of the Sustainability Game

Here's how supply and demand are two sides of the same coin.

Last month, BSR brought together a group of luxury brands at Paris’ Salon du Luxe conference to talk about the new rules of the game when it comes to desirability, sustainability and luxury. In the past several years, the growth of the luxury industry has slowed, and aspirational brands such as Michael Kors and the […]

Business Rivals Agree on Policy

Simplify taxes, invest in transport infrastructure and expand international trade while keeping it fair.
David Abney | UPS


At a time when the U.S. needs unity and bold reforms, American businesses must be partners in building the future. While the business community has diverse interests, every company should agree on basic policy priorities if we want to be globally competitive. That’s why we are speaking out together — two fierce competitors, UPS and […]

4 Myths About Innovation in Logistics

Don't let these four assumptions get in the way of supply chain success.

The serenity of a normal Sunday morning gives me time to catch up on the business journals and blogs that have accumulated in my inbox throughout the week. As I comb through the articles, my serendipity turns into anxiety as I read article after article on the vast number of innovative ideas put forward by […]

Biometrics: The Next Frontier of Marketing?

Could bio-based purchasing bring us closer to our better selves?
Bradley Kreit | Institute for the Future

Efforts to automate our personal lives are nothing new. We use alarm clocks to automate waking up on time; calendar alerts to remind us of meetings; streaming services like Pandora to automatically deliver music tailored just to our preferences. But personal automation isn’t just a matter of convenience. Increasingly, we’re learning that automating both big […]

Digging Deeper With Omnichannel Analytics

What if retailers could do even more with all the data they collect?

Where do you do your shopping? If you’re like me, you’re all over the place. I’ll see a shoe I like in a magazine or on a fashion blog (Jessica Simpson’s are my personal fav) and start researching reviews, prices and availability online. Then, because comfort is key, I’ll find a store where I can […]

Bridges and Roads as Important as Your Medicine Cabinet?

How does infrastructure affect your health? Much more than you might think.
Korydon Smith | University of Buffalo

Two seemingly unrelated national policy debates are ramping up, and we can’t adequately address one unless we address the other. Healthcare reform has been the hottest topic. What to do about America’s aging infrastructure has been less animated but is arguably more pressing. Yet, even as cracks in America’s health system and infrastructure expand, political […]

5 Tech Trends Shaping The Future Of Fashion

One chief executive officer breaks down five shifts disrupting the apparel industry.
Suuchi Ramesh | Suuchi Inc.

At the start of her career, Suuchi Ramesh worked in predictive sciences and analytics to improve the efficiency of retailers’ supply chains, based on data. Today, she’s CEO of a rapid-turn apparel design and manufacturing company, Suuchi Inc., which is growing at a supersonic pace – as fast as fashion trends come and go. In […]

3 Ways to Modernize NAFTA

It's time to bring the North American Free Trade Agreement into the digital age.

Every day, 3 percent of global GDP  – and 6 percent of U.S. GDP –  moves through UPS’s international network. That means we see first-hand what works and what doesn’t when it comes to fueling cross-border commerce. As the U.S. administration looks at ways to modernize the North American Free Trade Agreement (NAFTA) in the […]

Are You a Lifelong Learner?

Continual education and training could be the key to a happier, and wealthier, future.
Alan Tuckett | University of Wolverhampton

Learning throughout life makes sense. Research shows it is good for your health, your wealth, your civic engagement and your family’s future prospects. It prolongs your independent life and enriches your quality of life. For companies, investing in worker skills makes sense too – it promotes flexibility and creativity, problem-solving, teamwork and an increased sense […]

3 Dangers of Supply Chain Complacency

Disruptions in the supply chain may take unprepared companies by surprise.
David Weaver | All Things Supply Chain

It’s a common phrase: “Don’t rest on your laurels.” In other words, don’t be satisfied with your past successes. Go out and strive for more. In today’s culture of “hustle” and entrepreneurship (for better or worse), where you are expected to be available to your business or boss 24/7, this phrase seems obvious. However, we […]

How To Transform Your Enterprise

Lessons from business leaders on constant innovation.
Robert Reiss | CEO Forum

According to Jeff Bezos, “My view is there’s no bad time to innovate.” This practice of constant innovation has helped Amazon quickly capture market share in many seemingly unconnected industries. As Amazon has taught us, the winners in today’s economy have one thing in common: They are always willing to innovate and transform themselves to […]

How Employers Can Close the Skills Gap

What's the major driver of the skills gap? A failure to communicate.
Jason A. Tyszko | U.S. Chamber of Commerce


The “skills gap” has become a popular term to describe a labor market in which job applicants lack the skills that employers demand, leaving graduates without jobs and employers without qualified employees. A recurring theme when discussing this skills gap is that employers would be more successful with finding and onboarding talent if they were […]

The New Kids On the Block

A new generation of industrial buyers is rethinking how companies buy.
Kelly Brock | UPS

Millennials: Easy to skewer, impossible to ignore. Sure, they clutch their smartphones and other mobile devices like baby blankets. But be honest: Who doesn’t these days? The difference? Millennials – defined (roughly) as folks between ages 21-34 – don’t apologize for it. Millennials have quickly changed the world, leveraging their affinity for technology to reshape […]

3 Reasons Why You Should Invest In Smart Cities Now

It’s time for city planners, governments and business leaders to embrace technology that is changing our lives for the better.
Gary Shapiro | Consumer Technology Association

Imagine you’re heading to work on a cold winter day. You step outside your perfectly climate-controlled home, and your self-driving car pulls up to the curb as scheduled. You enter the car from the extra-wide, pedestrian-friendly sidewalk. The car warns you there is ice on your standard route, which has slowed traffic considerably. Using data […]

Meet My Friends: Personalization and Customer Experience

Want to build customer loyalty? Start here.
Andrew Busby | Retail Reflections

Much is written about personalization and customer experience – the two are natural bedfellows – and if we believe much of what we read, we would be forgiven for thinking that both are highly sophisticated and mature. Both are the product of much development and investment, consequently delivering that most elusive of factors: customer stickability or […]

‘We Cannot Leave People Behind’

We can extend the benefits of tomorrow’s world to more people today.
Stanley Bergman | Henry Schein, Inc.

This article was excerpted from remarks delivered by Stanley Bergman, chairman and CEO of Henry Schein, Inc., at the New York Stock Exchange on July 18, where Mr. Bergman was honored as the 2017 CEO of the Year by Chief Executive magazine. As everyone here knows, no business leader succeeds on his or her own. […]

Why Consumer Brands Should Care About Blockchain

It's a new day for transparency across supply chains.

At the Consumer Goods Forum Global Summit in Berlin last month, I spoke alongside Frank Yiannas from Walmart about how blockchain is a collaborative solution that can help increase the traceability and transparency of food across the supply chain. In our digitized world, consumers are demanding accurate, real-time inventory information, faster service and low or […]

5 Reasons Not to Give Up On Global Trade

It's time to recognize the core value of international trade.
Arancha González Laya | International Trade Centre

Peter Draper | South African Institute of International Affairs

Many people feel the international trading system is unfair or unaccountable. Some blame it for the loss of jobs, others for pressurizing local industries or eroding labor standards. It is true that economic globalization has not lifted all boats. Income and wealth inequality are on the rise. Significantly, 42 percent of countries ranked on the World Economic […]

Industrial Buying Is Changing Fast

Like so many other corners of the region’s economy, Europe’s industrial supply sector is under pressure as tech-savvy, value-conscious customers switch to e-marketplaces.

It isn’t the side of European manufacturing that captures the headlines, but without Europe’s industrial supply sector, the continent’s factories would quickly grind to a halt. It’s the first law of manufacturing: To make things, factories need things – and not just raw materials. Industrial plants are little cities that require all kinds of stuff. […]

Circular Thought and Growth

A Q&A on the power of the circular economy.
Jon So | Optoro

We talked recently about the UPS-Optoro campaign to enable sustainable e-commerce. But you can’t have a forward-looking conversation about sustainability without discussing the circular economy. By circular economy, we mean an economic model based on a “continuous positive development cycle that preserves and enhances natural capital, optimizes resource yields and minimizes system risks by managing […]

Building a Transparent, Digital Food Supply Chain

Consumers are demanding more information about their food products and hope to get it from mobile devices and UPC barcodes.
Andy Kennedy | FoodLogiQ

The good old UPC barcode has been around for nearly a half century, but savvy consumers are pushing hard for advancements in the way we track supply chains and deliver product information. The ubiquity of web-connected mobile devices with high-quality cameras enables mobile app developers to leverage the barcode in fresh ways. They can now […]

Decoding Harmonized Tariff Codes

In global trade, a label is more than just a label.
Bill Ansley | UPS

The word harmony itself is soothing. Think about it. Harmony evokes images of consistency, pleasure and order in chaos. If your company is shipping to other parts of the world, that order is not only appreciated but also critical. How does this apply to shippers? Through the use of harmonized tariff codes and the Harmonized Tariff Schedule (HTS). According […]

Cash is Falling Out of Fashion – Will It Disappear Forever?

Let's take a look at the future of money.
Bhaskar Chakravorti | Tufts University

On June 27, the ATM turned 50. Former U.S. Federal Reserve Chairman Paul Volcker once described it as the “only useful innovation in banking.” But today, the cash that ATMs dispense may be on the endangered list. Cash is being displaced in so many ways that it’s hard to keep track. There are credit cards […]

Becoming Visible: Insights for Working Women From the Women of Hidden Figures

These five quotes from the acclaimed film provide valuable insight on leadership and inclusion.

Photo above: Mary Jackson adjusts a control on an instrument. Courtesy, NASA. Hidden Figures is the incredible, previously untold story of Katherine G. Johnson, Dorothy Vaughan and Mary Jackson. These three brilliant “computers” worked for NASA in the early 1960s and were the brains behind the launch of astronaut John Glenn into orbit. Think about it: […]

It’s Time to Turn to Asia for Growth

The Asian middle class is rapidly transforming. Is your company ready?
Tim Gohoc | UPS

In past years, Asia’s cheap labor and production methods were global differentiators that powered economic growth. But another factor is propelling China’s new growth: a middle-class expansion in Asia’s emerging markets. The Organization for Economic Cooperation and Development projects that the Asian middle class will reach 3.3 billion by 2030. This may result in a middle-class […]

Why Robots Should Inspire Hope, Not Fear

Robotic enhancement is revolutionizing how we work.
Stephan Howeg | The Adecco Group

The future of work looks full of promise. Combining human brainpower with artificial intelligence, virtual reality and automatization will revolutionize how we work. Already, robotic enhancement is helping humans exceed their natural capabilities. AI is opening the door to real-time, personalized intelligent services, cutting waste and maximizing results. And virtual and augmented reality are enabling […]

What’s Powering the Digital Economy?

From the data center to the cloud, analytics makes digital transactions smarter.
Alison Bolen | SAS

As the digital economy infiltrates almost every aspect of our lives – from banking and shopping to dating and learning – it begs the question: Is the digital economy simply becoming, well, the economy? Perhaps. Even more importantly, what makes the digital economy profitable? And how can you create ongoing value in the digital economy? […]

Is the Mailbox Going the Way of the Rotary Phone?

Keeping European postal infrastructure open.

PARIS – Everyone has a mailbox. But beneath their everyday veneer, mailboxes are in a state of radical transition. Just as the rotary phone was replaced by more adaptive technology, your mailbox may soon be at the center of a groundbreaking transformation. According to Copenhagen Economics, mail volumes are decreasing at a rate of roughly […]

3 Principles for Bringing Augmented Intelligence to Life Sciences

Investments in better data will drive better decision-making.

In today’s healthcare system, we are not getting value out of our spending. It’s a complex issue, with an equally complex set of potential solutions. But as the industry shifts to value-based care, we’ve reached a tipping point. It is important, now more than ever, that all players within the healthcare ecosystem are rowing together […]