Retailers are Thinking Beyond the Store

While modernizing the in-store experience is important, supply-chain innovations are crucial for growth.
Tobin Moore | Optoro

The retail industry has never seemed bigger or broader, with hundreds of companies pushing retail forward in a climate that has many traditional industry giants unsettled and concerned about the future. According to the National Retail Federation’s 2017 predictions, maintaining customers’ attention in this increasingly noisy retail landscape is key to survival. Flashy retail Many retailers […]

How Exports Will Fuel Cities of the Future

If we treat export growth as our North Star, the possibilities are limitless.
Juan Perez | UPS

UPS Chief Information and Engineering Officer Juan Perez spoke at the Southern California Logistics and Supply Chain Summit on April 20, which examined critical trends at the intersection of technology and international commerce. I’d bet that many of us in this room, given our day jobs, are true believers. True believers in trade, I mean. […]

From Battlefield to Boardroom

This former M1-A1 tank officer shares his leadership philosophy and advice for keeping calm during business transformations.
Chris Hsu | Hewlett Packard Enterprise

Chris Hsu, Hewlett Packard Enterprise’s EVP and general manager of Software and chief operating officer, is a graduate of West Point and a former U.S. Army captain, a leadership role that proved valuable for navigating the separation of Hewlett Packard into two Fortune 100 companies (HP Inc. and Hewlett Packard Enterprise), as well as the […]

Getting Smarter About Our Cities

Against the backdrop of National Transportation Week, let's explore the driving forces behind smart cities.
Dave Roegge | UPS

More people. More cars. More congestion. City planners and dwellers are gearing up for the 70 percent of the world’s population projected to live in urban areas by 2050. The solution to unlocking gridlock and making cities more livable is as complex as the infrastructures they seek to improve, according to new UPS research co-sponsored […]

UPS and Expo 2020 Dubai: Ready to Deliver Unforgettable Experiences

World-class expos can’t happen without world-class logistics.
Manal AlBayat | Expo 2020 Dubai

Hosting a global celebration of innovation and creativity, such as Expo 2020 Dubai, comes with a complex set of supply and logistics requirements. Huge amounts of goods and supplies of all kinds need to be delivered from around the world to Dubai every day for the six-month duration of the Expo, from October 2020 to […]

The Future Looks Clean

The Sustainable Fuel Buyers' Principles will ensure progress toward an array of new fuel options.

When it comes to predicting the future, even the best forecasters rarely provide the crisp detail most of us need to make confident decisions in the present. Nowhere is this more true than in sustainable fuels for road freight. We know we’re heading toward a low-emission future where different fuels — compressed natural gas, liquefied natural […]

Propelling the IoT Revolution

Take a look at how the world’s largest package delivery company is tapping into connected devices.
Derek Banta | UPS

Few technology trends have gotten as much publicity over the past few years as the Internet of Things (IoT) – and with good reason. IoT has the potential to transform so many aspects of how customers and businesses interact. But at this point, three things are simultaneously true: Many customers have resisted adoption of IoT-enabled […]

What American Manufacturers Can Learn From Henry Ford

Manufacturers must keep up with innovation or risk being outpaced by global competitors.
Bill Lydon | Automation.com

American manufacturers are competing not only against each other but also against their global counterparts. When it comes to automation, manufacturers don’t have a choice but to invest in new technologies. As history shows, it’s the early adopter who will get the worm. American manufacturing companies need to invest in industrial automation because their global competitors […]

Dubai Plans Hyperloop Trains That Will Be Faster Than Planes

Hyperloop could cut travel times between Dubai and Abu Dhabi from two hours to 12 minutes.
Alex Gray | Formative Content

Humans have long been fascinated with travel. Wherever we are, we want to get somewhere else, and when we’ve gotten there, we want to get there faster. Concorde was once the world’s fastest commercial passenger jet, travelling at speeds of more than 2,000 kilometers per hour, more than twice the speed of sound. More recently, […]

Top 10 Innovations in World Expo History

With buzz building around Expo 2020 Dubai, here's your ticket to some of the best expo moments.
James Rowe | UPS Longitudes

For more than a century, innovations in technology, arts and culture were revealed to the masses at grand public events – and the World’s Fair was the place to do it. We call them World Expos today, but the events continue to roll out the most cutting-edge inventions of their time. As we anticipate the next World […]

Dubai: The City of the Future

At Expo 2020 Dubai, a pipeline for innovation, as well as economic and social development, takes center stage.
Mark Vale | UPS

Imagine a world not restricted by borders. This world is connected virtually through information technology and physically through trade lanes and supply chains. In this world, free trade brings people and organizations closer together and allows them to work together to tackle global challenges. Click to hear about UPS’s exciting new role as the Official […]

Baby Steps to Entrepreneurship: A Mompreneur’s Guide

Solving a societal need, one invention at a time.
Colleen Dyck | The Great Gorp Project

Wendy Armbruster Bell | Snugabell Mom & Baby Gear

Entrepreneurs are creative innovators and trend-setters who tap into their passions to help solve the world’s largest problems. Wendy Armbruster Bell, founder of Snugabell, and Colleen Dyck, founder of GORP, are Mompreneurs: entrepreneurs and mothers that have established businesses while keeping family life at the forefront of their business plans. Ahead of Mother’s Day, check […]

3D Printing – Evolution Rather than Revolution – Part Two

Here are four different ways to evaluate the future of 3D printing.
Ralf Steck | Engineering Spot

In the first part of this blog series, I explained three concepts that crystallized what 3D printing can and cannot offer. Ultimately, this also dictates the industries and scenarios where 3D printing and rapid prototyping are used in a complementary role. To distinguish between realistic and over-hyped applications for the years ahead, we want to investigate and evaluate […]

3D Printing: Evolution Rather than Revolution – Part One

An assessment of the current state of 3D printing.
Ralf Steck | Engineering Spot

There’s been plenty of speculation in recent years on whether 3D printing spells the end of the global supply chain. Given all that talk, it’s time for a clear-eyed evaluation of the effects of this technology on our world. In this two-part series, I’ll focus first on defining the current state of 3D printing. Part two (coming Friday) […]

3 Time-Savers for Small Businesses

In honor of National Small Business Week, here are some tips for smart growth.
Justin Wetherill | uBreakiFix

For small business owners and their customers, time is money. Entrepreneurs spend too much time managing people, processes and paperwork to grow their profits. And customers increasingly expect to spend less time waiting for products, services and problem resolution. Marrying the two can be a daunting task. According to a survey from New York Enterprise Report, small […]

Reaching Online Shoppers in Australia

Creating the right partnerships will unlock the Australian e-commerce network.

Retailers looking for their next cross-border, e-commerce opportunity should look down: Down Under to be exact. As early adopters of international online shopping, 77 percent of Australian consumers use a smartphone, 65 percent shop online and 40 percent purchase clothing and footwear from an international merchant, according to the Ecommerce Foundation Australia is a growing force […]

Not Impossible

The art and joy of doing what couldn’t be done.
Mick Ebeling | Not Impossible Labs

The following is an excerpt from Mick Ebeling’s book, Not Impossible: The Art and Joy of Doing What Couldn’t Be Done.  Which would you rather have screw you up totally: the heat or the insects? That was the choice we faced when we tried to make a hand for Daniel in Yida. We had transferred […]

Understanding Analytics in a Connected Universe

Combining three pillars of cybersecurity analytics will help IoT expand opportunities for all industries.
Liz Goldberg | SAS


In January 2017, the U.S. Department of Homeland Security warned of a cybersecurity flaw that could allow hackers to remotely take control of a person’s heart defibrillator or pacemaker. The point of vulnerability is the transmitter that sends data from the implanted devices back to physicians. A hacker could hijack it to rapidly deplete the […]

The Ultimate Gift

One UPSer explains how his personal experience with organ and tissue donation turned into a professional passion.
Chris Conrad | UPS

My father was 67 when he passed away suddenly from cardiac arrest in 2009. He was healthy and had no apparent health issues so the news of his passing came as quite a shock to our family. We experienced many dark days grieving and struggling to make sense of it all … that is, until […]

Donate Life

Every 10 minutes, another person joins the waiting list for an organ transplant. Here's how you can help.
Glen A Franklin, M.D. | Kentucky Organ Donor Affiliates

Click here to learn about Sharon Cauthen’s journey as a kidney recipient. Kathy Anderson’s heart was severely damaged by medicine she was prescribed while pregnant with twin girls. The damage wasn’t evident until after her daughters were born. Within a couple of weeks, she was given only a slim chance of survival. Her doctors knew her […]

With New Technology, Mathematicians Turn Numbers Into Art

Changing the way we view math could unleash broader knowledge.
Frank A. Farris | Santa Clara University

Once upon a time, mathematicians imagined their job was to discover new mathematics and then let others explain it. Today, digital tools like 3D printing, animation and virtual reality are more affordable than ever, allowing mathematicians to investigate and illustrate their work at the same time. Instead of drawing a complicated surface on a chalkboard, […]

New Supply Chain Sustainability

Here's how a company's financial and sustainability goals can align.
Kelly Barner | Buyers Meeting Point

The Sustainable Supply Chain Foundation defines sustainable supply chain management as “integrating environmentally and financially viable practices into the complete supply chain lifecycle, from product design and development to material selection (including raw material extraction or agricultural production), manufacturing, packaging, transportation, warehousing, distribution, consumption, return and disposal.” Here’s how we often look at supply chain […]

How Safe Stoves Are Lifting Millions of Women Out of Poverty

A new life can begin with a simple stove.
Lauren Carter | World Food Program USA

For Insaf, a mother of seven displaced by violence in Darfur, a stove not only transformed the way her family eats — but how they put food on the table. For most of her life, Insaf had to walk on foot to search and collect firewood to cook for her family – a daily task […]

How Business Can Lead Sustainable Growth

Now is the time for companies to set the tone on sustainability leadership.

Today the private sector is uniquely positioned to step forward and assume a higher level of sustainability leadership. The changing policy landscape around the world presents an opportunity for companies to create a consumer-driven marketplace that is better for the environment and better for business. Companies and brands that have engaged consumers with innovative sustainability […]

Podcast: What’s Next for Green Energy?

Here’s why diversity is the best path forward for alternative fuels.

Click here to play podcast Today’s infrastructure, with its aging roads, bridges and ports, is arguably the largest hurdle for alternative fuels and the energy sources of tomorrow. Efficiency, technology and scale are also major barriers to the wider adoption of green energy. So what is the path forward? And how do we take an […]

What Will Healthcare Look Like in 2030?

Our healthcare systems aren't sustainable. What is the next evolution of patient treatment?
Andre Goy | Hackensack University Medical Center

With so many novel therapies in development, there has never been a more exciting time to practice medicine, says Dr. Andre Goy, Chairman and Director of the John Theurer Cancer Center at Hackensack University Medical Center. However, rising costs, an aging population and an increase in non-communicable diseases showcase why global healthcare needs to be “fundamentally reinvented,” […]

Reimagining Financial Services with Blockchain

Organizations can unlock substantial economic value using blockchain technology.

Across every industry today, organizations are looking to streamline and automate processes to reduce costs, gain efficiencies, radically improve speed to market and achieve better business outcomes. The financial services industry in many ways is at the forefront of such initiatives – with particular focus on today’s disjointed and redundant processing and reconciliation challenges – […]

Cities of 2050: Data and Technology Will Fuel Megacities of the Future

Here's a collaborative blueprint for the urban areas of tomorrow.
Terry D. Bennett | Autodesk

What will cities look like by the year 2050? Will they be like those in South Korea centered on a digitally connected retrofit of existing society? Will they parallel the shiny new cities of Dubai or Singapore? Or could they possibly move underground or under the oceans? Today, innovative cities such as Curitiba, Brazil, are […]

High Fashion Meets Maker Manufacturing

The line between fashion and technology is blurring. What does this mean for future innovations?
Lyn Jeffery | Institute for the Future

Fashion has always been a form of communication and self-expression, a quick visual signal of one’s tastes, allegiances and socioeconomic position. During the next decade, personal fashion and personal computing will begin to blur, offering us a new way to think about what today we call “devices.” Whereas today’s personal devices help us communicate primarily through […]

3 Affordable Ways to Improve Your Customer Service

With the right formula, you can create and maintain cost-effective customer satisfaction.

From predictive analytics to intelligent chatbots, innovation is paving new ground in customer service. But you don’t necessarily need a flashy (or costly) upgrade to make customers happy. Along with a committed staff, a productive retail environment and a strong handle on what your customers want, here are a few low-cost ways you can take your […]