Logistics and Distribution Innovation in China: Part II

A closer examination of the Chinese logistics model reveals 10 areas brimming with future opportunity.

Editor’s Note: This is Part Two in a two-part series. You can read Part One here. Certain innovative logistics practices in China may be valuable indicators of future practices in the Western world as e-commerce and urbanization become more prevalent. In terms of speed, the demand for fast delivery is growing. A recent report by […]

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Logistics and Distribution Innovation in China: Part I

East meets West: These logistics solutions in China could have ripple effects up and down supply chains around the world.

Editor’s Note: This is Part One in a two-part series. You can read Part Two here. Two mega trends, e-commerce and urbanization, are on a collision course that will reshape logistics practices around the world. E-commerce turns what used to be multi-package shipments to retailers into individual shipments to consumers. Consider that a shipment of […]

Raising the Stakes for Healthcare Logistics

With growing demand for global, temperature-sensitive healthcare shipments, organizations must develop more robust supply chain solutions.

According to Grand View Research, the global biologics market is expected to reach nearly $400 billion by 2025, a growth rate of almost 4 percent. A steady rise in specialized drugs and sophisticated therapies allowing patients to live longer, healthier lives is driving this change. Such trends are also raising the stakes in how high-cost, […]

Customer Loyalty Revisited

A retailer can learn even more from data by running it through deeper cognitive analysis.

Customer loyalty has become an ever more complex and nuanced discipline. Consumers might stick with a brand because of product quality and price breaks, but they also expect something more than just a transactional relationship. Knowing that companies collect their personal information, consumers want data to be the foundation of smart, personalized – bordering on […]

Can We Lower the Barrier to Augmented Reality?

The cloud represents a powerful tool for staying ahead of the game and remaining at the forefront of innovation.

The Fourth Industrial Revolution, more commonly known as Industry 4.0, is transforming the way we manufacture products. A primer on Industry 4.0 published in Forbes describes it as enhancing existing systems with “smart and autonomous systems fueled by data and machine learning.” Augmented reality (AR) is one of the core technologies of this new paradigm. In fact, during the […]

5 Strategies for Leading an Intelligent Factory Transformation

How to implement the next wave of digital innovation toward Industry 4.0.

Intelligent factory transformation is a process that industry leaders are using to create a culture in which change is expected, failure is not penalized and experimentation and learning go hand in hand. A recent Intel study of manufacturing leaders and workers that I co-authored with my colleague Irene Petrick underscores the role that leaders must play in […]

How to Overcome Your Fear of Failure

By rethinking your fears using these four steps, you'll view apprehension as a guide to help you achieve your most important goals.

A client (who I’ll call “Alex”) asked me to help him prepare to interview for a CEO role with a startup. It was the first time he had interviewed for the C-level, and when we met, he was visibly agitated. I asked what was wrong, and he explained that he felt “paralyzed” by his fear […]

Business Intelligence and Data for Decision Makers

For logistics professionals, working without the proper data is like working blindfolded.

Accurate and organized data is a requirement for today’s logistics manager. Business intelligence such as on-time delivery performance, shipment management, payment accuracy, pricing models, customer service and real-time inventory management help to analyze the critical areas of the logistics network. Data allows for well-informed insights that leverage key business drivers, optimizing the logistics process. My […]

Designing Cities to Combat Loneliness

How architects and planners can build a better mental health landscape.

Do you feel lonely? If you do, you are not alone. While you may think it’s a personal mental health issue, the collective social impact is an epidemic. You may also underestimate the effects of loneliness. The health impact of chronic social isolation is as bad as smoking 15 cigarettes a day. Loneliness is a global issue. Roughly 500,000 Japanese […]

3 New Year’s Resolutions for Workplace Learning and Development

A rich learning and development culture is the best strategy for future-proofing your workforce and lowering attrition.

With low unemployment, companies are coming up with creative ways to hire fast and at scale. It will continue to be a job-seeker’s market in 2019, and companies will continue to scramble to find qualified candidates. Applicants who have kept their skill sets up to date will have their pick of jobs, and hiring managers […]

Empathy on Demand

We think of empathy as just an emotional quality, but it’s rational and logical as well.

Maria Konnikova is the author of two bestselling books: The Confidence Game and Mastermind: How To Think Like Sherlock Holmes. Konnikova writes about psychology and culture, with an emphasis on why and how we use emotions to persuade, reassure, frighten and encourage each other in social interactions. The Institute for the Future’s Mark Frauenfelder talked to Konnikova about the benefits […]

If This Is Globalization 4.0, What Were the Other Three?

Future globalization will bring us to a better world if we prepare for it.

“Globalization 4.0 has only just begun, but we are already vastly underprepared for it,” wrote Klaus Schwab, Founder and Executive Chairman of the World Economic Forum, last month when announcing the theme of Davos 2019. In the world of buzzwords, Globalization 4.0 was sure to follow Industry 4.0 (which referred to the digitization of manufacturing). Indeed, the […]

Our Best 2018 Workplace Culture Articles

A year-end look at the top workplace culture content from Longitudes.

For all the strides our global society made in 2018, much work remains in building workplaces that reflect the great diversity we see in our everyday lives. These are workplaces where anybody can contribute and advance through the leadership ranks regardless of gender, race or socioeconomic status. As research tells us, this isn’t just about […]

Our Best 2018 Logistics Articles

A year-end look at the top logistics content from Longitudes.

The calling for logistics companies has never been clearer: Get customers what they want when they want it. Simple enough, right? Not exactly. More than ever, we’re responding to the needs and demands of consumers who are pushing the boundaries of e-commerce. That’s why UPS is playing a key role in the transformation of practically […]

Our Best 2018 Manufacturing Articles

A year-end look at the top manufacturing content from Longitudes.

The digital and physical worlds are colliding in what we now call the Fourth Industrial Revolution. As UPS’s Alan Amling points out, what’s happening under the surface to bring any product to your door is undergoing a massive transformation that will forever change companies, industries and countries. The rise of makerspaces, additive manufacturing and apprenticeships […]

Our Best 2018 Tech and Innovation Articles

A year-end look at the top technology and innovation content from Longitudes.

Leaps in technology, including artificial intelligence, the Internet of Things and blockchain, took center stage in 2018. And while companies like UPS explored the new frontiers made possible by those innovations, such progress presents only half the picture. To truly tap into the promise of technological advancements, we need similar growth in how we think […]

Our Best 2018 Sustainability Articles

A year-end look at the top sustainability content from Longitudes.

Diversification was the sustainability story of 2018. From innovative urban planning to a greater understanding of online returns to a growing fleet of electric vehicles, sustainable solutions came in many different shapes and sizes. That’s because every city, every company and every individual brings unique expertise to building a greener world for us all. The […]

Our Best 2018 Leadership Articles

A year-end look at the top leadership content from Longitudes.

You know a good leader when you see one. Some are quiet. Some are loud. Some are meticulous. Some are instinctive. Some have decades of experience. Some are brand new on the job. Regardless of their style, however, they know how to get the most out of their people and make adjustments when necessary. Whether pushing […]

Our Best 2018 E-Commerce Articles

A year-end look at the top e-commerce content from Longitudes.

Navigating the choppy waters of digital commerce is arguably the greatest opportunity – and challenge – for businesses of all sizes today. That’s because e-commerce levels the playing field, allowing resourceful entrepreneurs to plug into global supply chains with unprecedented ease. But where do you begin? And how do you avoid the pitfalls that have […]

Our Best 2018 Small Business Articles

A year-end look at the top small business content from Longitudes.

Editor’s note: The past year was hardly lacking for stories on Longitudes. We explored the trends of tomorrow with thought leaders like Richard Branson and Tim Brown. We highlighted upstart businesses that are changing the way we live, work and play. And we showed you how UPS is tapping into its Global Smart Logistics Network to […]

Podcast: Becoming a Business Chameleon

In these disruptive times, your business will grow only if you’re willing to adapt.

How we do business today isn’t how we’ll do business even a year from now. As a result of this whirlwind disruption, adaptability has become the most valuable currency in the world of business. Put another way: Successful leaders must think and act like a chameleon. In this episode of Longitudes Radio, a trio of […]

Collaboration Fuels the Fleet Strategy of Tomorrow

Time is of the essence for developing electric vehicles. Luckily, you don’t have to go it alone.

The commercial transportation industry is evolving at breakneck speeds in an attempt to keep up with ever-tightening emissions regulations and rising demand for zero-emissions solutions. But if we’re going to dramatically transform the world of transportation through widespread electric vehicle adoption, we can’t work in silos. As a recent McKinsey study points out, collaboration and “arrangements […]

Biopharma Opens Pandora’s Box

With genome editing comes great power – and great responsibility.

Throughout history, humans have used storytelling as a way of institutionalizing and passing on social standards, moral codes and cautionary tales. Ancient civilizations, from Africans to the Greeks, would tell stories of gods and humans facing and overcoming challenges. These yarns about greed and self-aggrandizement – all in service of reaching a fable’s teachable moment […]

Start a Product Innovation Revolution in 6 Steps

You must develop the resilience to nurture new ideas and drive clarity across your organization.

In his book David and Goliath: Underdogs, Misfits, and the Art of Battling Giants, Malcolm Gladwell upends the idea that it was surprising for David, the underdog, to vanquish Goliath, the almighty giant. Underdogs, Gladwell suggests, have certain inherent advantages. In business, companies might find themselves in either the David or Goliath position, and it’s important to […]

3 Big Problems to Fix in 2019

How a simple “Re-De-We” test can help frame public debates moving forward.

The year 2018 will go down in the record books as one of seemingly incessant geopolitical acrimony. For many policymakers, the imminent turn of the calendar offers brief respite – a moment to clear one’s head and take stock of the most salient challenges on the horizon. What core problems need to be solved amid […]

When Innovation Goes Splat

The winner of the Small Biz Salute Pitch Off contest imagines a new day for STEM learning.

Entrepreneur Bryanne Leeming dreamed of a digital playground, one that would prepare children for the world of tomorrow – while giving them some good, healthy fun. So she got to work designing a toy that could teach kids to code. The challenge: How do you make a teaching aid that kids actually want during playtime? […]

How to Collaborate With People You Don’t Like

Butting heads with the same coworker again and again? These six tips will help you work with that person you just don't like.

A few months ago, a former client – let’s call her Kacie – called me to check in. I had supported her through her transition when she had joined a prestigious global financial services firm several months prior. Given how deliberately and thoughtfully she’d gone through the process, I expected that our conversation would be about her […]

5 Ways to Think More Creatively

Whether in a startup or a multinational corporation, these tips can help you discover new innovations.

When your work centers around innovation, a big part of your job is searching for new ideas. But in our world of instant global information, there are so many new ideas that keeping up has become a full-time job. You just don’t have the time to read them all, much less digest them. Don’t get […]

Employers, You Need to Get Rid of These Misconceptions About Diversity

Trying to build a diverse and inclusive workforce? These three beliefs might be limiting your progress.

We’ve all heard the support (and statistics) for why diversity is good for business and improves the bottom line. Yet very few businesses are making significant progress. The tech industry, for example, has barely moved the needle in diversity numbers despite many public efforts. To an extent, successes from diversity and inclusion efforts involve some trial and […]

Building the Business Case for Fleet Electrification

All of us, working together, can create a more sustainable, livable future.

The business case for commercial fleets to go electric is getting stronger as technology advancements reduce costs and companies search for viable solutions to growing urbanization and environmental challenges. While significant barriers remain, fleet operators around the world are evaluating their needs to determine where electrification can fit into their business strategy. A shift to […]