What Role Can Blockchain Play in Smart Cities?

As city planners make urban growth more efficient and less costly, blockchain has a transformative – but specific – power.

Blockchain can do some amazing things. It pushes the frontier of how we exchange and use data. It opens up new possibilities for how we do business and how we respond to exceptions in a normal process flow. But it doesn’t solve every problem. If you live in a city, you’re familiar with the need […]

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Supply Chain Risk Management in Reality

To make real gains in supply chain transparency, it’s important to keep these two perspectives in mind.

Procurement and supply chain management are logical functions. Work through a process, and you can bring spend and transactions into a managed state. Apply a framework, and you can bring structure to seemingly disorderly activity. Implement technology, and tasks will be completed faster and more efficiently than ever before. Centralize and cleanse data, and you […]

Your Company Brand Needs to Reflect Your Culture

Work culture isn’t something you can turn on and off. It’s something you need to cultivate over time.

Successful companies are built on the foundation of great talent. Having a strong employer brand can be among a company’s strongest assets because if you want your company to meet its business goals, you have to attract top talent. Your corporate brand will reflect your market, customers and financial success, but your employer brand will depend on […]

The 5 Types of Mentors You Need in Your Life

Here’s how to assemble your personal dream team.

Everyone can use a mentor. Scratch that – as it turns out, we could all use five mentors. “The best mentors can help us define and express our inner calling,” says Anthony Tjan, CEO of Boston venture capital firm Cue Ball Group and author of Good People. “But rarely can one person give you everything you need to grow.” In this […]

How Millennials Can Make Globalization 4.0 Work for All

Here are five practical priorities we can focus on today to prepare for tomorrow.

Like many millennials, I spend my morning commute sifting through texts, emails and headlines on my phone. The news offers an odd blend of learning about robot backpacks that support remote collaboration and reading about the millions of Venezuelans fleeing poverty and violence. It’s a daily reminder of how divided and unequal the world still is. As […]

Podcast: Finding Your Creative Confidence

Unlocking Design Thinking: Part I

When you hear the name Tim Brown (not the football player), the words design thinking are likely to follow. As a leading influencer of the design thinking movement, Tim encourages companies to solve problems primarily through the lens of what people need. In other words, Tim wants us all to think more like designers. In this […]

Why the World Needs More Women CEOs

Companies too often have the attitude that one woman on a board or in a position of seniority is enough. It's time to end that fallacy.

Women CEOs of large firms are a rare breed. In the U.S. in 2015, there were more CEOs called John running big companies than women. In 2016, there were only six female CEOs in the firms covered by the FTSE 100 index and 12 in the FTSE 250 index. In the FTSE 100, there were […]

Using Data and Analytics to Combat Human Trafficking

By effectively sharing information with those in the anti-trafficking community, we can get closer to ending modern-day slavery.

After serving as Deputy Director of Intelligence for the UK Serious Organised Crime Agency – similar to the FBI in the United States – I found that “retiring” really wasn’t an option for me. I couldn’t walk away from the fight against human trafficking and other forms of modern slavery. It’s just too important. And […]

This Is What a Smart City Should Do for Its People

Citizens, businesses and governments must work together to develop the tools to help cities become truly smart and sustainable.

We are living in interesting times. As Charles Dickens might put it, it is perhaps the best of times for tech companies. The digital revolution is mind-blowing. But for some people, it could be the worst of times, given the global crises and challenges for humanity. One thing is certain: We live in a world […]

From the Ground Floor to the C-Suite

She responded to an advertisement for a receptionist – now she’s calling the shots.

Editor’s Note: We’re putting the focus on entrepreneurs who are getting big results out of their upstart companies. This article is part of an ongoing series of interviews with women small business owners – you can read all the interviews here.   Maria Mendillo knew she found her professional home as soon as she walked through the […]

Stay Away from These Two Phrases When You Speak to a Customer

You might not realize how condescending you sound.

There’s a straightforward rule of customer service – never make your customer feel like an idiot. This might seem obvious, but if you’re not careful, it’s pretty easy to send this message unintentionally. Sometimes, all it takes is a single word. Over the years, I’ve observed and critiqued hundreds of customer service interactions. Many of them […]

E-Commerce, Exports to Turbocharge the Vehicle Accessory Industry

Ahead of the 2018 SEMA Show, let’s look at the greatest opportunities for aspiring automotive leaders.

The Specialty Equipment Market Association likes to say its members don’t sell products that customers need. SEMA members sell products that customers crave, products designed to customize or enhance the performance, handling and appearance of their vehicles, both new and old. Exhaust, suspension and body kits. Spoilers. Custom wheels. Horsepower-enhancing engine modifications. Restoration parts for […]

How Nationalism and Globalism Can Coexist

It's time to ditch a false binary choice.

Why do we have to choose between nationalism and globalism, between loving our countries and caring for the world? In a talk with lessons for avowed nationalists and globalists alike, Wanis Kabbaj explains how we can challenge this polarizing, binary thinking – and simultaneously become proud citizens of our countries and the world.

Is Virtual Reality Better than the Real World for Learning?

We must equip people to be more resilient in a tech-fueled future.

I’m not a virtual reality expert or a gamer, but I am very curious about the experiences VR offers, especially when it comes to learning. This led me to attend a panel on leading-edge behaviors from the virtual world led by Toshi Hoo, Emerging Media Lab Director at the Institute for the Future (IFTF). We […]

Finding Hope in Brownies

At Greyston Bakery, they believe a job can change everything. That’s why, if you want a job, they give you a job – no questions asked.

When Dion Drew walked into Greyston Bakery in Yonkers, New York, nine years ago looking for a job, he had no resume and no references. He didn’t even have a suit and tie. What he did have was a desire to work and turn his life around, to get out of the life he’d known […]

Building Business Relationships – One Swing at a Time

For this small business owner, golf is the great equalizer.

Editor’s Note: We’re putting the focus on entrepreneurs who are getting big results out of their upstart companies. This article is part of an ongoing series of interviews with women small business owners – you can read all the interviews here.   Golf is in Patrina King’s blood. Ever since she was little, she had a club […]

Five Years of Building a More Resilient Private Sector in Turkey

Preparing for when – not if – the next disaster strikes.

On Oct. 23, 2011, the Van earthquakes rocked eastern Turkey, leaving more than 11,000 buildings with sustained damages and at least 60,000 residents homeless. This devastating event spurred a disaster preparedness initiative entitled Business Disaster Resiliency Program for Turkey (or Sağlam KOBI in Turkish), developed by the World Economic Forum, Corporate Social Responsibility Association of […]

Unlocking Value-Based Healthcare

Is IoT the missing link for operational and clinical improvements in healthcare?

Value-based healthcare, personalized medicine and patient centricity will quickly reshape how medical care is delivered and paid for. An important force behind this trend is the connectivity enabled by the Internet of Things (IoT), which wirelessly links people, IT systems and things and enables two-way transfers of data through a network. All this can happen […]

Tired of Meaningless Conversations? AI Can Help

How technology can boost our emotional intelligence.

When was the last time you spent hours deep in conversation with someone, one-on-one? Was it over the phone, in a coffee shop or at dinner? How many of these quality conversations have you had recently? Conversations matter beyond day-to-day family life and friendships  –  they are crucial in the workplace. Whether it’s a conversation […]

The State – and Future – of Sustainable Business

A look at the results from the 10th Annual BSR/GlobeScan Survey.

The past 10 years have seen incredible progress in sustainable business. There are global multi-stakeholder commitments on climate action and the SDGs, collaborations driving systemic change across value chains, and tremendous improvements in corporate and investor practices toward a more sustainable world. The BSR and GlobeScan State of Sustainable Business 2018 Survey is a great […]

A Down Payment on Small Business Success

You can’t grow your small business without first investing in your people.

Editor’s Note: We’re putting the focus on entrepreneurs who are getting big results out of their upstart companies. This article is part of an ongoing series of interviews with women small business owners – you can read all the interviews here.  P.S. Kate Clothing is a Los Angeles-based fashion line designed for contemporary women. In the […]

The Dark Side of Charitable Donations

Ask yourself these three questions before sending another package into the chaos following a humanitarian disaster.

In the bleak winter days after the Sandy Hook Elementary School shooting in 2012, a town in shock after losing 20 children and six adults faced down intrusive reporters, political opportunists – and an outpouring of stuff. Thousands of boxes of Christmas toys, school supplies, gifts and clothing were sent to Newtown, Connecticut, along with more […]

Why Trade Deficits Aren’t So Bad

We’re better off with trade deficits than imposing tariffs and restrictive policies to prevent them.

Most Americans seem to think international trade deficits are a bad thing. A March poll, for example, showed that more than two-thirds think the U.S. should take steps to reduce the trade deficit with China, even if a resulting trade war drives up consumer prices. That’s in large part because of the notion expressed by […]

5 Things I’m Telling My Kids to Prepare Them for the Future

As young people start to enter the workforce, things are going to be very different than they are now. Here’s how to prepare them.

I have four kids, ages 5 to 14, and I and know they’re very unlikely to follow the same educational path I did. I’m certain they’ll be preparing themselves for a very different job market. As my youngest is in kindergarten and my oldest just started high school, here are my thoughts for them. Technology’s […]

5 Things the Military Can Teach Your Company About Agility

Without improvisation, an organization is only as quick as its slowest central team.

The military is good in a crisis – or so accepted wisdom goes – so if your business is facing a critical period, who better to learn from than those who’ve been on the real front lines? It sounds attractive, but can companies actually apply military lessons on agility? To help answer this question, I interviewed […]

A Solution to Gun Violence Found in US History

By returning to our roots, we can solve today's most contentious problems.

Guns weren’t always the contentious issue they are today in the U.S. Forty years ago, guns were primarily used for sport and recreation, and mass shootings were a rarity. Much has changed since then, and while there’s a lot of debate about how to put an end to gun violence, we’ve yet to put effective […]

Driving Transformation

It's essential that original equipment manufacturers establish firm digital foundations to define themselves as next-generation automakers.

When it comes to buying a car today, connected technologies are the new deal breakers. According to the recent Car Tech Impact Study from AutoTrader, 89 percent of buyers are willing to wait for must-have technology features, and nearly half would switch brands to get the features they want. It’s no surprise then that a recent IBM […]

From Victims to Fighters

This CEO turned her personal struggles into a business – while tapping into the future of healthcare.

Editor’s Note: We’re putting the focus on entrepreneurs who are getting big results out of their upstart companies. This article is part of an ongoing series of interviews with women small business owners – you can read all the interviews here.  Emily Levy, the CEO and co-founder of Mighty Well, believes wellness is something you can […]

Send it Back!

Here's how smart retailers box up their reverse logistics strategies.

Buy something online, and there’s more than a one-in-four chance you’ll send it back. Consumers who use e-commerce return their purchases 25 to 30 percent of the time, says a study by the Office of the Inspector General (OIG) at the U.S. Postal Service (USPS). For brick-and-mortar stores, the return rate is just 9 percent. […]

What Happened When Thousands of Abandoned Rape Kits Were Tested

A national logistics effort can solve the problem of stockpiled rape kits.

In 2009, Wayne County Prosecutor Kym Worthy and her team discovered more than 11,000 untested rape kits – some dating back to the 1980s – in an old Detroit Police Department storage facility. As soon as they were unearthed, Kym worked immediately to raise millions of dollars to process the kits and seek justice for the thousands of […]