3 articles

The Business Case for Being Nice

Simple Roast: A coffee success story.

In 2013, Matt Peirson was gifted with a very small home coffee roaster by his parents and started roasting coffee as a hobby at home. Eventually, he decided to sell it by the bag at a local farmers market and the rest, as they say, is history. Today, he is the owner, roaster, barista and […]

Why Listening Is the Most Important Tool for Customer Satisfaction

Building a business on sunflower seed butter cookies.

Sharon Early’s company – Early’s Edibles – launched in stores in 2014 after three years of research and hundreds of recipe tests. In her previous life, Sharon spent 25 years in the fashion industry – during which time she used baking to ease stress from her job duties and long commute. Back then, her go-to recipe was an […]

Small Business Success: Charlotte Mobile Makery

Do you have the initial ingredients to survive in the startup world?

Shannon Hale and Jess Murphy recently left their jobs and started a small business together. Was it a difficult decision? “It was the worst decision I ever made,” Jess told me. OK … just kidding. She never said that. In fact, Jess said something very different. “Best decision ever,” she actually said. “Shannon and I […]