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The Quest for Perfection

What if “good enough” isn't good enough?
Jon Bowers | UPS

In his role as a driving instructor, Jon has a well-earned reputation for being strict. He wants his drivers to be obsessively perfect in every detail, large and small, because the cost of imperfection is massive for someone behind the wheel. With his TED@UPS talk, Jon says we don’t seek perfection because we’re too often […]