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Empathy on Demand

We think of empathy as just an emotional quality, but it’s rational and logical as well.

Maria Konnikova is the author of two bestselling books: The Confidence Game and Mastermind: How To Think Like Sherlock Holmes. Konnikova writes about psychology and culture, with an emphasis on why and how we use emotions to persuade, reassure, frighten and encourage each other in social interactions. The Institute for the Future’s Mark Frauenfelder talked to Konnikova about the benefits […]