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7 Customer Service Lessons from the Best Uber Driver Ever

This Toronto Uber driver has maintained a 4.99 rating after driving nearly 5,000 passengers. When I climbed into his car, I found out why.

I’ve probably taken an Uber two or three times a day for the past couple years. And every time I idly check the driver’s rating and number of rides. I’ve found even pretty high marks usually mean good but not great service. 4.5? Get ready for loud GPS directions. 4.7? Messy trunk with no suitcase […]