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Book Excerpt: Thank You for Being Late

Bestselling author Thomas Friedman looks at UPS and the future of big data.

Thomas Friedman, The New York Times columnist and author, is waiting at a downtown Washington, DC, restaurant, where he’ll repeat a normal ritual, combining an interview and breakfast. When his interview subject arrives, the man immediately begins to apologize for his tardiness. “No, please – don’t apologize,” Friedman interrupts, realizing that he had been enjoying […]