97 articles

Slide to Power On

Global e-commerce is creating new opportunities for merchants. But governments must do more to support the rise of digital trade.

Consumers aren’t just buying more online these days. Increasingly, they’re buying online from other countries — nearly half of all U.S. shoppers now make purchases from international retailers. Many countries around the world are recognizing this new trading environment and embracing the vast economic opportunities created by global e-commerce. Unfortunately, there are other countries missing […]

eFulfillment for Everyone

Thanks to the launch of a new fulfillment service, small- and medium-sized businesses don't have to keep all the plates spinning at once.

Here’s a question for you. What’s the one universal resource that grows larger the more we use it? Answer: trust. And together with fulfillment, trust is at the heart of retail. Why? Because while products are important, we as consumers need delivery of our online purchases whenever and wherever we want. Every time. More than […]

Entrepreneurs Share How They Survived Their Bootstrapping Days

These innovators have come a long way from eating noodles out of a cup every day and working out of a garage.

Every entrepreneur knows the stories of successful founders who started in a garage. William Hewlett and David Packard produced electronic test equipment, Steve Jobs and Steve Wozniak built computers, Jeff Bezos sold books, Larry Page and Sergey Brin created a search engine. Office space is the last thing on an entrepreneur’s mind in the bootsrapping […]

E-Tailers: Don’t Make Reverse Logistics an Afterthought

It's black and white. Ace the returns test, or watch customers go elsewhere.

As e-commerce grows, so does the amount of stuff that gets returned. It’s almost become part of the online shopping process. We buy multiples of things knowing some or most of it will get sent back using the return shipping labels many companies provide inside the box or online. The return process is now so […]

Logistics and Distribution Innovation in China: Part II

A closer examination of the Chinese logistics model reveals 10 areas brimming with future opportunity.

Editor’s Note: This is Part Two in a two-part series. You can read Part One here. Certain innovative logistics practices in China may be valuable indicators of future practices in the Western world as e-commerce and urbanization become more prevalent. In terms of speed, the demand for fast delivery is growing. A recent report by […]