Global

228 articles

The Business Case for Being Nice

Simple Roast: A coffee success story.

In 2013, Matt Peirson was gifted with a very small home coffee roaster by his parents and started roasting coffee as a hobby at home. Eventually, he decided to sell it by the bag at a local farmers market and the rest, as they say, is history. Today, he is the owner, roaster, barista and […]

Most Of Us Are Wrong About How the World Has Changed

An accurate understanding of how global health and poverty are improving leaves no space for cynicism.

At Our World in Data, we aim to bring together the empirical data and research to show how living conditions around the world are changing. Is that necessary? The opinion research organization Ipsos MORI conducted a detailed survey of 26,489 people across 28 countries that gives us an answer. Most people think global poverty is rising when […]

4 Tennis Lessons for Business

The best players – and the best employees – are never fully satisfied. They keep working to raise their game.

Tennis taught me so many lessons in life. One of the things it taught me is that every ball that comes to me, I have to make a decision. I have to accept responsibility for the consequences every time I hit a ball. – Billie Jean King I was inspired yet again when the best tennis players in […]

7 Key Challenges for the Future of ASEAN – and How to Solve Them

Home to a growing market of more than 600 million consumers, with 125,000 new internet users every day, ASEAN is brimming with opportunity.

The ASEAN region, made up of Brunei Darussalam, Cambodia, Indonesia, Laos, Malaysia, Myanmar, the Philippines, Singapore, Thailand and Vietnam, boasted a combined GDP of roughly $2.77 trillion as of last year, with predictions for enviable GDP growth rates of around 5.3 percent per year through 2019. Here are seven challenges the bloc faces in promoting […]

4 Cities Using Transportation Data to Be Sustainable and Inclusive

Numbers don't lie – cities can tap into data to make transportation networks more responsive to residents' needs.

Cities across the world have pledged to take action on climate change, including planning for more sustainable forms of transportation. But many cities, as we’ve previously noted, lack the data and information necessary to track and monitor their progress. This data provides valuable examples of transportation patterns and needs, allowing cities to plan mitigation actions […]

Empowering Change

We've made great strides in providing opportunities in the workplace for those with disabilities – but much work remains.

Man, I’m old. I can’t believe it’s been 28 years since the Americans with Disabilities Act became law in the U.S. Sure, 28 years is a blip on a screen in the grand scheme of humankind, but when I think of all that’s changed, personally and for disability rights, it seems like eons. On July 26th, 1990, […]

When Is Teamwork Really Necessary?

Before embarking on any team-building activities or even setting up team meetings, leaders must ask themselves this one question.

Most leaders assume they need to foster teamwork among the people who directly and indirectly report to them. Teaming is now seen as the workplace equivalent of motherhood and apple pie – invariably good. The problem is when leaders try to drive the wrong kind of collaboration on their particular teams. The result: wasted time and […]

How Successful People Planning Is Like Planting Bamboo

What’s true of happiness is also true of work satisfaction. We have to go through the hard stuff to get to the good stuff.

Succession isn’t just about plugging holes in the org chart, and it’s not merely planning for attrition or having the right people in the right seats. It’s also about preparing the right people for the right seats. It’s also about the sustainability of organizational knowledge, experience, competence and culture. Experts say there will be a […]

5 Unspoken Rules of Being a Manager that No One Tells You About

You’ll be on the receiving end of more information than you want. Use that privilege wisely.

After many hours of hard work, your employer made you a manager. For the first time in your life, you have several employees reporting to you. You’re excited to make your mark and take your career to the next level. And you should be – your company has recognized that you have leadership potential, and they’re […]

Unlearn, Learn and Reinvent Yourself

It's time to break the legacy cycle and get smarter about how candidates are recruited, onboarded and nurtured.

One of the most vital aspects of any company looking to win the war for talent is finding candidates who have the ability and drive to reinvent themselves. Candidates who excel at unlearning and learning are always seeking out new learning challenges that fuel self-reinvention. They are willing to let go of old concepts and […]

The Biggest Obstacles to Innovation in Large Companies

Is your company hitting a roadblock on the path to innovation? Here's how to overcome five major obstacles that could be holding you back.

The word “innovation” is often treated as a magical incantation that, once spoken, renders companies more inventive, creative and entrepreneurial. But in today’s world there are many cultural, strategic, political and budget issues that must be confronted if leaders want to ensure that their organizations are hospitable to new ideas. In a survey fielded earlier […]

Reinventing for Customer Centricity

Businesses must evolve to solve customer challenges.

One competitive factor that is defining our popular products and services today is personalization. Across all elegantly designed consumer device, AI and cloud-based apps fill our screens with top picks across channels based on our preferences. Customer centricity is winning the day. Discriminant analysis of the largest ever IBM Global C-suite study reveals that one factor, more […]

The Business of Creating Meaningful Work

Motivated employees can accomplish a lot. How to get there: Make your business values something people are willing to work for.

There are a lot of challenges facing CEOs and leadership teams today. There’s the fact that a minority of millennials believe in capitalism; there’s the pressure to innovate to compete with low-cost disrupters; pressure to improve environmental and social practices; pressure to improve stagnant productivity; pressure from regulatory upheaval. And on and on. A multiplicity of threats […]

What Mister Rogers Teaches Us About Moral Leadership

Moral leadership begins when one person exhibits one or more virtues at an unconventional level. This gives rise to idealized influence.

The documentary about Mister (Fred) Rogers, Won’t You Be My Neighbor?, surpassed the $20 million mark at the box office in recent days. Documentaries rarely make it to the big screen and do not tend to do well at the box office, so there have been many articles speculating why it is doing so well. I think […]

The Most Creative Teams Have a Specific Type of Cultural Diversity

Understanding the dynamics of cultural brokerage provides a critical advantage in realizing the creative potential of diverse teams.

Culturally diverse teams, research shows, can help deliver better outcomes in today’s organizations. This is largely a good thing: Diverse teams have the potential to be more creative because of the breadth of information, ideas and perspectives that members bring to the table. But these teams often suffer from conflicting norms and differing assumptions between […]

Looking at the Aging Workforce through a New Lens

When hiring managers mobilize older workers, it’s a win-win.

Many businesses are facing a critical shortage of experienced professionals, with industries such as accounting citing lack of skilled personnel as the No. 1 challenge for three quarters in a row. Much of the conversation is centered on the skills gap, high retirement rates for so-called boomers and the inability to find the skills employers […]

The Latin American Investment Opportunity

Now is the time to spark innovation and entrepreneurship across Latin America.

Discussing Latin America as a region always presents some tough challenges. For starters, Latin America is composed of several countries with different economic, political and cultural conditions. Moreover, information in most Latin American countries is not always easy to find and might even be tainted or incorrect. However, there is at least one characteristic that […]

40 Books to Enjoy this Summer: The TED Reading List

Looking for your next great read? We've got a few (dozen) suggestions for you.

Whether your weeks ahead contain travel, vacations or just longer and lazier days than usual, our list of recommendations from TED speakers has books for all moods, activities and tastes. When you want to understand why we humans do what we do 1. Predictably Irrational: The Hidden Forces That Shape Our Decisions by Dan Ariely (TED Talk: Our […]

The Myth of the Intrapreneur

Innovation is a company-wide endeavor, supported from top to bottom by systems, structures and a culture that nurtures transformative ideas.

The Post-it note. Facebook’s “like” button. The Sony PlayStation. These products are all held up as legendary examples of the power of intrapreneurship – entrepreneurial creativity and innovation within large, established organizations. Since the term was coined in the 1980s, intrapreneurship has been sold to companies as a catchall solution for fostering innovation. It’s been promoted […]

Why Today’s Leaders Need to Know About the Power of Narratives

Crafting meaningful narratives that reshape the way we think, feel and act is the utmost strategic leadership challenge.

When Jack Ma, China’s iconic business leader and founder of the e-commerce giant Alibaba, spoke at the World Economic Forum’s Annual Meeting in 2017, the corridors were packed with ministers, business leaders and journalists eager to hear from him.  How would he evaluate the 2016 U.S. election results and President-elect Donald Trump, whom he had […]

7 Customer Service Lessons from the Best Uber Driver Ever

This Toronto Uber driver has maintained a 4.99 rating after driving nearly 5,000 passengers. When I climbed into his car, I found out why.

I’ve probably taken an Uber two or three times a day for the past couple years. And every time I idly check the driver’s rating and number of rides. I’ve found even pretty high marks usually mean good but not great service. 4.5? Get ready for loud GPS directions. 4.7? Messy trunk with no suitcase […]

4 Ways to Ensure You’re Always Learning

Making sure the learning environment in your business never goes stagnant.

Workplace learning isn’t a one-time event that you can launch and then move on to other things. Like most worthwhile initiatives, it requires ongoing care and maintenance if it’s going to provide lasting value. As U.S. Chamber of Commerce President and CEO Thomas J. Donohue said in his 2018 State of American Business address: “We need […]

How Marketers Can Connect Profit and Purpose

The journey to purpose is not a tactic. If not authentic, customers will see right through your feel-good message.

Six years ago, Harvard’s Michael Porter and FSG’s Mark Kramer made the bold statement that shared value – the idea that the purpose of a company is to achieve both shareholder profit and social purpose – would “reinvent capitalism.” They encouraged companies to go beyond corporate social responsibility and integrate social impact into their competitive strategy. Since […]

Listen, Amplify, Include: Leadership for the Modern Age

Leaders in all walks of life would be wise to adopt a philosophy of radical inclusion.

Retired Gen. Martin Dempsey, former chairman of the Joint Chiefs of Staff, and Berkeley professor Ori Brafman come from very different backgrounds. One is a 41-year veteran of the U.S. military, the other a 41-year-old liberal academic. But they share a common passion: helping people develop new forms of leadership for the modern age. In […]

The Right Way to Respond to Negative Feedback

With the right approach, our biggest critics can become our greatest champions.

Feedback, as they say, is a gift. Negative feedback, in particular, can be valuable because it allows us to monitor our performance and alerts us to important changes we need to make. But processing and acting on negative feedback is not always easy, and there’s comparatively little guidance on how to navigate the hard feedback […]

In a Fast-Changing World, What Should Workers Learn?

Leaders must evolve from gatekeepers of knowledge to facilitators of learning.

At a time when workplace transformation is accelerating, building skills for the future can feel like an impossible task. Keeping up with what we need to know right now consumes our time and attention, and who can even predict which new technologies and tools we’ll need to adopt? The answer isn’t to give up, of […]

Happiness at Work Doesn’t Just Depend on Your Employer

Contentment at work isn't about happiness gimmicks. It's largely about how bosses treat their people.

When Google promoted a software engineer named Chade-Meng Tan to the role of “Jolly Good Fellow,” his career – and the entire culture of Silicon Valley – took a sharp turn. Meng, a cheerful employee valued for his motivational qualities, went from developing mobile search tools to spreading happiness across the organization. Happiness became his […]

4 Hidden Reasons You Might Be Rambling at Work

Here’s when and why you might be overdoing it – and what to do instead.

Several years ago, someone sent me a Fortune 100 executive for coaching. His main problem? “He talks too much.” I was curious to see what that would look like. So when I met with him, I asked a question that required some elaboration. He ended up rambling for 45 minutes nonstop. I was exhausted. When […]

5 Ways to Project Confidence in Front of an Audience

You might have a great idea or results to share, but if you don’t deliver your message with confidence, it will fall on deaf ears.

When you are presenting or speaking in front of an audience, you’re being judged on your confidence and competence, not just your content, and the way you appear and sound matters. A study on CEOs giving IPO presentations found that even hardened financial advisers judge a leader’s “competence and trustworthiness” within as little as 30 […]

Graduation Advice You Wish You’d Gotten, from 25 TED Speakers

Whether you put on your cap and gown last week — or last century — these honest answers can give you some insight and guidance.

“If you don’t know what you want to do with the rest of your life, you’re not a failure. Give yourself time and get yourself experience to figure things out.” — Angela Duckworth (TED Talk: Grit — the power of passion and persistence) “Although I think I already knew this back when I graduated from […]