284 articles

How Technology Can Revolutionize Healthcare in the Middle East

Digital innovations are driving the transformation of healthcare across the region.

Healthcare systems around the world are under increased pressure to deliver high-quality and efficient care to growing populations, but the financial and human resources to deliver that care are becoming increasingly stretched. At the same time, aging populations and the rise of chronic conditions like heart disease and respiratory ailments are driving up the demand […]

A Reflection on Volunteering and Service

Against the backdrop of National Volunteer Week, it’s a good time to take stock of volunteering and why it’s so fruitful for so many people.

When I started at UPS, the plan was just to pay the bills during college and move on. More than three decades later, I’m still here — why? It comes down to service. My parents worked for the Salvation Army their entire adult lives, so I grew up seeing service in action. I saw the […]

Cities in a Global Competition: How Do the Best Win?

Globalization has made it more necessary than ever for city officials to have a clear measurement of quality of life.

What are the main qualities of an attractive city — one that draws global talent, investment and ensures sustainable growth? For starters, it is one that offers economic opportunity to a wide range of inhabitants and good places for them to live and play. It needs a well-developed infrastructure — from mass transit to transportation […]

How Our Brains Process Praise and Why it’s Killing Our Potential

When your brain gets a reward, it learns to do that action again. But repetition builds habits, not growth.

News flash: People love praise. They love being told that they’re doing a good job, that their effort is appreciated and that they are a valuable member of the team. They love it so much that we have embedded praise deeply in the culture. Our schools provide plenty of opportunities for students to get recognized […]

Why Inclusive Leaders Are Good for Organizations

These six traits distinguish inclusive leaders from their peers.

Companies increasingly rely on diverse, multidisciplinary teams that combine the collective capabilities of women and men, people of different cultural heritage and younger and older workers. But simply throwing a mix of people together doesn’t guarantee high performance. Success requires inclusive leadership — leadership that assures all team members are treated respectfully and fairly while […]