Innovation & Tech

286 articles

Better than Being There

In the era of teleconferencing, how do leaders avoid getting stuck in the uncanny valley?

I used video teleconferencing for the first time in 1973. The video wasn’t very good and the audio was worse, but otherwise the design vision was pretty much the same as the systems of today – an invisible wall between two groups of people able to see and hear each other. In time, under that vision, […]

10 Innovations Changing How the UN Delivers Food

The mission to end global hunger is evolving alongside technology.

As technology adapts and smarter solutions emerge, WFP is testing and deploying bold new tools to carry out its global, lifesaving mission of delivering food to families in need. From growing fresh food without soil to using drone technology to map areas affected by natural disaster, these groundbreaking approaches are transforming how the world’s leading […]

4 Strategies that Will Change Your Approach to Fraud Detection

Fraudsters and money launderers are getting more sophisticated. We’re getting more sophisticated at fighting back.

When it comes to fraud, even the most cynical and careful among us are at risk. According to Javelin Strategy & Research: In 2017, there were 16.7 million victims of identity fraud, a record high that followed a previous record the year before. Account takeover losses reached $5.1 billion – a 120 percent increase from […]

6 Design Themes for Reimagining Urban Tech and City Life

Why we’re excited about how we’ll live in cities in 2018 and beyond.

With 2017 distant in our rearview mirrors, now is a perfect opportunity to think about where we’re going with the future of city life. To do that, the team at URBAN-X looks for inspiration and insights in many places, including the cohort of companies we work with who are on the frontline of new technology, […]

Adult Education Is Transformative

We have proof: Adult education can prepare our current workforce for the in-demand jobs of today and tomorrow.

There is much discussion around the importance of a high-quality early education and how crucial the formative years of K-12 are to a student’s future success in the workforce. In the media lately, U.S. investments in postsecondary education are getting quite a bit of air time as well. As the U.S. economy struggles to break […]

As Technology Advances, Don’t Forget About William

How do we ensure innovation does not outpace what’s best for our people?

I was visiting Detroit recently, and as I often do, I sought out a local establishment to mingle with the locals. I sat down at the bar for a beer and pub grub. After a few minutes, a weathered man with a well whiskey and a water sat down next to me. We started with […]

How AI Is Helping Control Malaria

Using a combination of advanced computer infrastructure and AI, we can deploy intervention strategies to combat Malaria.

Bed nets, insecticides and repellents are all effective intervention strategies to control the spread of malaria, but with a continuously dwindling budget, how can public officials and policymakers know what to use – where and when – to be most effective? Malaria is caused by parasites transmitted to people through the bites of infected mosquitoes. While […]

Want to Change the World Through Innovation in Engineering?

What makes a good idea great? And what makes a great idea world changing?

As someone who has worked in Silicon Valley for 20-plus years, you might expect me to tout the computer as the greatest engineering innovation of all time. But even after decades working in the cradle of one of the most significant inventions in history, I still often jump back several centuries when asked what I […]

Virtual Reality and Storytelling for More Than Entertainment

VR opens the door to a deeper level of communication, which could transform education, healthcare and countless other industries.

A few months ago I spent about 60 seconds trapped under a fallen rafter in a burning building. As I lay there on the floor, waves of heat wafting over my body, my colleague explained how sensory cues – the fake crackling fire sounds, the heat from the portable space heater, the weight of a […]

These 3 Elements are Crucial to the Future of Electric Cars

The convergence of energy and mobility must be strategic, intentional and guided if cities and citizens are to receive the maximum benefits.

As urbanization increases – an additional 2.5 billion people will live in cities by 2050 – cities and suburbs will undergo significant transformations to create sustainable living conditions for their residents. Energy and mobility are the twin pillars of these transformations, and both will require radical adaptation to meet the demographic and economic growth without […]

Corporate Venturing: A Great Way to Innovate and Learn

Amanda Setili explains how UPS uses 'corporate venturing' to innovate and learn.

This excerpt of Fearless Growth: The New Rules to Stay Competitive, Foster Innovation, and Dominate Your Markets by strategy consultant Amanda Setili explains how UPS uses “corporate venturing” to innovate and learn.  Even small and mid-size companies can employ this technique to tap into the skillsets, technologies and ideas of startup companies seeking investment funds. Corporate venturing […]

How and Where Diversity Drives Financial Performance

A survey of 1,700 companies discovers a relationship between diversity and innovation.

Diversity is both an issue of fairness and, some say, a driver of innovation and performance. To assess the latter claim, we undertook a large, cross-country study into the relationship between multiple aspects of managerial diversity, the presence of enabling conditions such as leadership support for diversity and innovation outcomes. We surveyed more than 1,700 […]

IoT-Driven Manufacturing Trends to Look for in 2018

We are in as transformative a phase right now as when electricity was invented – people will wonder how we ever lived without IoT solutions.

With Internet-of-Things (IoT) technology spending expected to reach $772.5 billion this year – 15 percent higher than 2017 – the world’s top manufacturers are shifting into exhilarating overdrive down the path to AI-driven and IoT-enabled automation. So where will 2018 take us on this journey? First and foremost, the year ahead will see manufacturers rapidly connecting the […]

7 Things Every Company Should Know about AI and Sustainable Business

From human rights to environmental issues, we have much to lose if AI does not evolve in ways that support the public good.

Artificial intelligence (AI) is advancing rapidly, thanks to ever-more-powerful computing, massive growth in the availability of digital data and increasingly sophisticated algorithms. The world’s largest technology firms are investing billions to develop their AI capabilities, and companies across industries, from travel to real estate to fashion, are racing to bring AI-enabled services to market. AI […]

Faster, Smarter, Greener

An in-depth look at the future of the car and urban mobility.

Changing consumer behaviors are driving new economies and possibilities in a world of hyper-connectivity. But what lessons can cities, technologists and entrepreneurs take from this shift? This excerpt from  Faster, Smarter, Greener: The Future of the Car and Urban Mobility (MIT Press), explores the factors altering the trajectory of mobility in developed economies, as well […]

Cyber Resiliency in 2018

Here are five areas where we can transform critical IT infrastructure.

During the last year, frequent cyberattacks, data breaches and other IT disruptions have garnered significant media attention and raised a new level of awareness among business leaders, IT professionals and the general public. While that heightened awareness is a positive development, the mandate to secure and protect data is a growing business concern. Therefore, it […]

Disrupting the Electricity Industry

By changing the way we think about and create energy, we can make our communities greener and more self-sufficient.

It’s no secret that going green is challenging. Governments, businesses and individuals must consider several factors when making the shift to alternative energy, including availability, cost and storage. In the case of electric energy, rising demand means we have to start rethinking the way electricity is produced, transported and consumed. Here’s how: First, we should […]

We Need a New Era of Data Responsibility

Working together, we can build trust in the digital economy and truly unleash its potential.

Every minute of every day, every action, reaction, decision, event and process is being expressed as data – data that is collectable and yielding knowledge. For consumers, it’s made daily tasks simpler and easier. From knowing what movie you want to watch to the app providing real-time weather and traffic patterns along your commute, data […]

The Urgency of Shaping the Fourth Industrial Revolution

Let’s act together – now – to make aspirational visions of the future real for as many people as possible around the world.

Editor’s Note: Business leaders, heads of state and influential thinkers will gather in Davos, Switzerland, Jan. 23- Jan. 26 for the World Economic Forum’s annual meeting. Attendees, including UPS Chairman and CEO David Abney and other UPS senior leaders, will address this year’s theme: Creating a Shared Future in a Fractured World. Stay tuned all […]

What Caught Our Eye at CES 2018

These were the standouts at this year’s largest technology event.

It’s hard to walk away from CES 2018 and not feel excited (and a little dazed) about the possibilities the next generation of technology will bring. The technology on the showroom floors was designed to dazzle, and it didn’t disappoint. From new ideas that solve real-world problems to evolving new technologies, the show is always […]

Just What The Software Ordered

This AI could help Finnish doctors spot cancer.

In 2014, three young men from far-flung parts of the world teamed up in Finland with an audacious plan that could soon help doctors save more lives, not to mention money, and chart a new course for healthcare. Oguzhan Gencoglu, who hails from Turkey, is an AI and machine-learning whiz now working on his Ph.D. […]

Leveraging Mobile Tech to Empower Women

In emerging economies, financial independence can give women greater control over their lives.

For a growing number of women worldwide, particularly those in underserved communities, the road to economic empowerment starts with a mobile device. Women who have traditionally faced barriers to entrepreneurial success are discovering how they can use powerful handheld devices and an internet connection to gain access to the business skills, technology, markets, networks or […]

Creating a Culture of Data

Real success in using artificial intelligence only comes after establishing a data-centered culture.

Using and exploiting artificial intelligence is a goal for many enterprises around the world. Of course, before you can begin working with the cognitive technology, a number of steps must be taken. For starters, AI requires machine learning, and machine learning requires analytics. And to work with analytics effectively, you need simple, elegant data or […]

A Tale of Two Cities: Transportation Transformation From Today to 2050

What can a simple intersection teach us about the future of transportation?

With approximately 70 percent of the world’s population expected to live in cities by 2050, transportation needs will change dramatically in the next 30 years. Here’s what an intersection looks like today – and a glimpse of seven pieces of transportation technology that may drastically change how it appears in the future. Autonomous Vehicle Parking Lots […]

Meetings Would Go Faster If People Took the Time to Listen

Consider this four-step approach to become a better listener.

Several months ago, a CEO I’ll call Elana, who is deaf, approached me for coaching. As we talked through her leadership skills and organizational political landscape, I quickly realized she was a fantastic listener. As a deaf person, Elana is more intentional about how she listens. In our meetings, Elana and I talk at a […]

Our Top 5 Podcasts of 2017

A year-end look at the best podcasts from Longitudes.

We fully embraced the podcasting craze in 2017, launching Longitudes Radio in October. The mission? To bring more conversations about where the world is heading straight to you. In our inaugural season, we explored how UPS is building the Network of the Future, talked about the qualities of an effective public speaker and predicted what blockchain […]

Our Top 5 Technology Articles of 2017

A year-end look at the best technology content from Longitudes.

Thank you for another great year at Longitudes. In 2017, we explored the trends of tomorrow – but in a number of exciting, new ways. We launched Longitudes Radio, a podcast channel devoted to big ideas and big thinkers shaping international commerce. We released another chapter in our Routes to the Future series, with the […]

Making the Case for Technology Investments

Short-term calculations often imperil long-term growth.

Retail executives are no strangers to the annual “technology freeze,” a temporary hold placed on new investments, security tools or IT projects in preparation for the peak shopping – and returning – season. And while some industry experts say it’s a smart way to avoid rocking the boat during the industry’s busiest time, others argue that it […]

Productivity Tips For People Who Hate Productivity Tips

After all, who really couldn't use more time?

Despite their efforts to stay informed on the best productivity methods, many people find staying focused to be an uphill battle. If you feel defeated and unable to focus, two things will help you feel more in control. The first is to accept where you are and have compassion for yourself. When you admit to […]

Expand Free Trade by Enhancing Digital Trust

Blockchain and artificial intelligence can lead us to a new era of more equitable trade.

Free trade has been an enduring goal of the international community for more than a century. Despite broad technological progress, modern transaction systems remain heavily burdened by antiquated practices. This creates friction that slows global commerce and hinders service delivery of all kinds. Banks, for example, still issue letters of credit to importers, a practice […]