Growing Global: Lessons Lived and Learned

Companies of all sizes could benefit from riding the e-commerce wave in China.
David Abney | UPS

Fifty years ago, U.S. total trade equaled $50 billion. Today we import and export more than $4 trillion annually in goods and services. A growing percentage of those U.S. exports are bound for China, as the number of Chinese middle-class consumers, along with their interest in U.S. products, continues to grow. In fact, U.S. exports […]

How IoT Challenges the Way We Measure Energy

Will the traditional electricity meter eventually disappear?
Colin I’anson | Hewlett Packard Enterprise

The revolution of connected objects brings into question the way we meter consumed energy. Smart meters have been considered the future of metering technology, but even these are now being questioned as a long-term solution. The invention of the electricity meter was vital to the development of electricity distribution by allowing customers to be billed […]

5 Trends for the Future of Manufacturing

The next Industrial Revolution will change the way we produce and consume goods.

Manufacturing is a hot topic again, undergoing the industry’s greatest change in more than 100 years. The way we build and deliver the goods and products that fuel our economies and our lives will never be the same. As Professor Klaus Schwab has articulated in his book, The Fourth Industrial Revolution, we are in the middle of […]

Sustainable E-Commerce

Against the backdrop of growing consumer demand, two logistics leaders discuss their sustainability pursuits.
Ed Rogers | UPS

Larisa Summers | Optoro

Known as the Motor City, you might not associate Detroit with sustainability. But in recent weeks, Ed Rogers, Senior Director of Global Sustainability at UPS, and Larisa Summers, Senior Vice President of e-Commerce and Marketing at Optoro, presented at the Sustainable Brands conference, right in the heart of the city synonymous with the automobile. With the […]

Can Digital Technologies Make You Tougher?

Digital technology could promote increased resilience among individuals and communities.
Josh Woodard | FHI 360

We live in an increasingly volatile and uncertain world. The risks to much of the world’s population that stem from climatic, political and economic fluctuations have played out again and again in recent years. While emergency response and humanitarian aid still have an important role to play, the development community is increasingly interested in how […]

People Analytics: Make Smarter Decisions

Finding new ways to fill the in-demand jobs of today and tomorrow.
Sarah Harden | SAS


It may seem unimaginable, but by 2030, many of the world’s largest economies will have more jobs than available people to fill them. This looming shortage points to the need for better approaches to every aspect of managing the workforce, such as talent recruitment, retention and development. In this case, “better” means more evidence-based, precise […]

Working Memory: How You Keep Things ‘In Mind’ Over the Short Term

Here's some insight on our quest to understand consciousness itself.
Alex Burmester | NYUAD

When you need to remember a phone number, a shopping list or a set of instructions, you rely on what psychologists and neuroscientists refer to as working memory. It’s the ability to hold and manipulate information in mind, over brief intervals. It’s for things that are important to you in the present moment but not […]

Finding Your Sustainability Values

Is your company missing out on sustainable opportunities?
Peter Harris | UPS

We’ve entered the season of sustainability reporting, when companies release their latest summary of achievements and provide a peek into what’s on the horizon. What typically gets less attention in these reports is how a company focuses on certain issues and, more importantly, how they develop their sustainability strategy. In many cases, companies use a […]

Collaboration for a Cleaner World

Real-world partnerships are delivering unexpected results.
Mike Britt | UPS

I live about 40 miles from work. If I leave at 6 a.m. when the morning rush begins, it takes me an hour to get to the office. And it takes me 70 minutes to get home if I leave at 5 p.m. This is the norm for the average commuter in Atlanta. Without changes, […]

Sustainability at UPS: The Road Ahead

Setting goals is the easy part. We’re getting to work on an ambitious sustainability agenda.

For more than a century, UPS has been helping people and businesses move goods by focusing on the road ahead — both literally and figuratively. Our success reflects relentless attention to emerging trends, innovative ideas and transformative technologies that enable global commerce, growth and sustainable solutions. Our 15th annual Sustainability Report, published Tuesday, reflects this […]

Canada is Open for Business

Assessing Canada’s changing trade landscape can help uncover new international business opportunities.
Aylin Lusi | UPS Canada

According to the World Bank’s Doing Business 2017 ranking, Canada is the second best place in the world for starting a business, and let’s face it – the reasons are quite clear. Beyond the federal government’s plan to advance trade, Canada is located next to one of the world’s largest economies and has access to […]

Enterprise IT at Cloud Speed

Here's why hybrid IT speed is critical for business success.
Markus Herber | Hewlett Packard Enterprise

In digital business, speed is critical to gaining a competitive advantage. That’s why rapid software development concepts such as DevOps and Continuous Delivery are gaining popularity. This requires a shift in mindset by IT departments – so-called “cloud speed” must also be possible in the enterprise data center. According to a recent Oxford Economics study, […]

What Skydiving Taught Me About Mentorship

Personal growth begins with humility.
Diana Tsai | Veterati

I had an epiphany about mentorship after throwing myself out of a plane (solo) at 13,000 feet on my seventh skydive in three days. To learn how to skydive solo, you take the Accelerated Free Fall course. It is four to five hours of coaching, plus seven levels and takes about a week. You can […]

3 Questions to Help You Live a Purposeful Life

Finding the right answers in life often starts with asking the right questions.
Paolo Gallo | World Economic Forum

My dad made a major commitment to my twin sister and I when he promised to be there for our first day of school. He worked in Sao Paulo, Brazil, and only came back home to Milan, Italy, twice a year, in August and at Christmas. So the big day finally came, but when we […]

A Greener Fashion Industry – and a Brighter Future

This is what a sustainability makeover looks like.
JK Rha | UPS

Sustainability is a buzzword in today’s business world. That’s because it’s no longer a choice – but a requirement – for remaining competitive in the retail industry. But what does sustainability actually mean for businesses? Sustainability is often about creating or doing less throughout the product lifecycle: less waste, lower emissions and fewer impacts. It also means […]

America Deserves a Modern Transportation System

Here are five ways to improve transportation and infrastructure in the e-commerce era.
Tom Jensen | UPS

At UPS, we see the impacts of lagging infrastructure investment in real time, as 85,000 UPS drivers hit the roads every day. Congestion comes with costs  —  if our fleet is delayed by an extra five minutes every day, it costs us more than $100 million annually. And the impact is seen in more than […]

How to Read a Cardboard Box

Every box tells a story if you know how to decipher it.
Mary Roach | Bestselling Author

People whose profession involves cardboard boxes — making, packing and shipping things in them — don’t say cardboard box. That’s a layman’s term, vague and imprecise. Professionals say corrugated fiberboard container. Even that is imprecise. Do you mean singlewall corrugated fiberboard or doublewall – that is, is there one layer of corrugation between two linerboards […]

Global E-Commerce Fraud – Are Your Customers Real?

Here are four tips to reduce risk in the e-commerce space.

E-commerce brings many opportunities to quickly reach more customers nationwide and across the globe. It also brings risks of domestic and international fraud. In the U.S., online fraud increased 39 percent between January and June last year, according to the October 2016 Global Fraud Attack Index. Global e-commerce certainly carries risk, as well as opportunity. […]

Evolving Nanoscale Communication

As molecular biology, nanoscale engineering and robotics converge, we can better target problems in the human body.
Mike Liebhold | Institute for the Future

Today networks of smart devices have already transformed our world, and we’re just starting to connect our bodies to them in meaningful ways. We see signs that we might be able to create new bio-based networks inside our own bodies and manipulate the ones already there. As molecular biology, nanoscale engineering and robotics converge, we […]

Gearing Up for 21st Century Supply Chains

Intuitive networks hold great potential for businesses — if they seize the opportunity.
Juan Perez | UPS

The way we move goods has never been static. In the 1940s, innovation meant streamlining processes with forklifts and ocean-bound shipping containers. Then computers brought ones and zeros into the mix, and suddenly we could make better, faster decisions to modernize our supply chains. Our systems are getting smarter every day, with decades of progress […]

Welcome to the Age of the Super-Powered Shopper

Let's take a trip down e-commerce memory lane. Here are seven ways e-commerce has changed over time.
Yura Choung | UPS Longitudes

In 1979, Michael Aldrich connected a telephone line to a television, which connected to a computer to create a concept called “teleshopping.” In other words, people could shop from home. Almost 40 years later, we live in a world where Cyber Monday is an online shopping holiday, and augmented reality lets us look in a […]

Tame the Beast

You might need a specialist to conquer your greatest foe – transportation.
Paul Trudgian | Paul Trudgian Supply Chain & Logistics Consultancy

Those of us operating in the supply chain world are likely used to thinking of transport as synonymous with logistics. However, in doing so, we’re missing a vital area for improvement in our overall supply chain. If we can see transportation as one facet of logistics, we can home in on it as a distinct […]

Shopping Redefined

Complex technologies and strategies produce a surprisingly simple approach.

The retail and logistics industries have developed a number of terms to define how consumers purchase products. Single channel, multichannel and omnichannel are just a few of these buzzwords. While these terms have their place, they can contribute to a disconnect between merchants and their customers. To consumers, it’s just shopping. The convergence of the […]

Now is the Time to Invent Cleaner Technology

Improving today’s energy technologies can provide a healthier and more secure future.
David Danielson | Breakthrough Energy Ventures

The extent to which we support energy innovation today will determine the world our children and grandchildren inherit in 2050. It takes 30 years or more to successfully commercialize and deploy transformative new energy technologies at scale, so the investments we choose to make over just the next five years – or indeed those we don’t […]

New Manufacturing Jobs Require New Manufacturing Skills

With a focus on reskilling, education and training, technology won’t control the manufacturing workforce.
Lisa Campbell | Autodesk

Making spare parts doesn’t sound like ground zero for a technological revolution. But at a time when the entire manufacturing workforce is bracing itself for the changes sweeping the industry, the concept of “replacements” takes on extra resonance. I recently met with managers on the shop floor of an industrial machining company, discussing the challenge […]

It’s About Connecting, Not Delivering

Preparing for the post-Uber effect: Here’s how transportation companies can get ahead of the next disruption.

Plenty of companies fear being uberized. By uberized, I mean a shift from the classical economy – companies internally organizing activities to perform a service – to the platform model, using digital tools to coordinate external resources (mostly people) for the same activity. Through dedicated digital platforms, this gets rid of the middle man and […]

Turning the Linear Circular: The Future of the Global Economy

When circular-economy models are combined with IoT, efficiency skyrockets.
Mark Esposito | Harvard University

Institutions, both in the private and public sector, can always reap the benefits of doing good, even while still accomplishing their goals. As resources become scarcer, a major way to enhance social performance is through resource conservation, which is being underutilized. Although the traditional model of the linear economy has worked forever and will never […]

IoT and the Future of Consumer Products Manufacturing

Why revenue growth is IoT’s surprising side effect.

Of all that the Internet of Things (IoT) promises, manufacturers seem most focused on supply chain efficiency, and with good reason. Under constant pressure to reduce costs and get to market faster, but having limited ways to do so, IoT’s promise of faster, cheaper and better is alluring. Getting less attention in IoT discussions is […]

How Free Trade Agreements Affect You

Evaluating current trade agreements may uncover new international opportunities.
Bill Ansley | UPS

Perhaps you are familiar with free trade agreements (FTA) that pertain to your home country or your region of the world. Is it possible that other regional agreements, where your country is not a participant, have some sort of an impact on your business – positive or negative? Before addressing this question, what are the […]

Plastic Opportunities for Change

We need practical and scalable solutions to tackle plastic challenges.
Douglas Woodring | Ocean Recovery Alliance

Creating a perfect world of circulating resources is an enormous challenge, but the benefits of resource recovery and reuse are both exciting and imperative if our global community is to function with an improving quality of life. When evaluating our main waste streams and material categories, we know that virtually everything has value and can […]