What It Will Take for Us to Trust AI

Our willingness to accept the unknown could benefit our future.
Guru Banavar | IBM

The early days of artificial intelligence (AI) have been met with some very public hand wringing. Well-respected technologists and business leaders have voiced their concerns over the (responsible) development of AI. And Hollywood’s appetite for dystopian AI narratives appears to be bottomless. This is not unusual, nor is it unreasonable. Change, technological or otherwise, always excites […]

It’s Pedal to the Metal for Driverless Cars

Why drive yourself when a self-driving car could be a safer alternative?
William Messner | Tufts University

When a May 2016 crash killed the person operating a Tesla Model S driving in Autopilot mode, advocates of autonomous vehicles feared a slowdown in development of self-driving cars. Instead the opposite has occurred. In August, Ford publicly committed to field self-driving cars by 2021. In September, Uber began picking up passengers with self-driving cars […]

The End of the Waiting Room?

How telemedicine is set to change the healthcare industry.
Geoff Light | UPS

The Centers for Disease Control and Prevention (CDC) estimates that increased rates of cardiovascular disease, cancer, obesity, and diabetes will increase global healthcare spending by 4 percent per year. The industry has never needed innovation and efficiency more, particularly since formerly unprecedented wait times for physicians and specialists are now common. Enter the age of […]

Does Your Supply Chain Strategy Hold Water?

How conserving water can slow supply chain disruption and garner future rewards.

Companies have come a long way in their ability to manage supply chain risk, but they urgently need to step up their efforts in one key area: water scarcity. The Carbon Disclosure Project’s (CDP) 2016 Annual Report of Corporate Water Disclosure, published in November 2016, provides a wake-up call. A total of 607 of the […]

Breaking Through Borders

How implementing certain strategies can help SMEs overcome exporting challenges.

As unbelievable as it may sound, the only source of economic growth in Europe between 2008 and 2013 came from exporting goods and services. Today, exports are still the most important – but fortunately not the only – engines for growth, according to the European Commission. Making up over 99 percent of all businesses, small- and medium-sized enterprises (SMEs) […]

Q&A: How One Leading Company Supports the Circle of Life

The CEO of the Nespresso Sustainability Innovation Fund points to the future of sustainability.
Guillaume Le Cunff | Nespresso

The circular economy is a shift from the current take-make-waste approach to a more resource-friendly, use-recover-regenerate model. Here, Guillaume Le Cunff, president of Nespresso USA and CEO of the Nespresso Sustainability Innovation Fund, explains why sustainability is important to the company and how UPS helps contribute to the movement. Why did Nespresso choose to be […]

These 3 Books Can Transform Your Business

Looking for new ideas to jumpstart your professional life? Here is a good place to start.
Yura Choung | UPS Longitudes

With so many business books out there, how do you choose which ones to read? There are books on how to work more efficiently, how to be a better leader and how to stay motivated at the office. But what about books that can help you understand the changing business world and how to adapt […]

How IoT Will Change Our Society

Find out how IoT will transform the economy, the workplace and transportation.
HPE Matter | HPE

Some call the Internet of Things (IoT) the Intelligence of Things or the Internet of Everything. By whatever name, futurists say it heralds the moment when sensor-driven data connects everything to everything else and artificial and human intelligence become a seamless whole — the planet and virtually everything in and on it transformed into a […]

How to Win With Online Shoppers in Canada

90 percent of Canadians live within 100 miles of the U.S. border – but retailers must better understand them.

How much time do you spend online in a given month? The average American spends 35.2 hours per month online, according to comScore market research. Canadians spend 36.7 hours per month, the most time online of several major economies that comScore studied in late 2014. The country is also one of the most “connected” in […]

Book Excerpt: Thank You for Being Late

Bestselling author Thomas Friedman looks at UPS and the future of big data.
Thomas Friedman | The New York Times

Thomas Friedman, The New York Times columnist and author, is waiting at a downtown Washington, DC, restaurant, where he’ll repeat a normal ritual, combining an interview and breakfast. When his interview subject arrives, the man immediately begins to apologize for his tardiness. “No, please – don’t apologize,” Friedman interrupts, realizing that he had been enjoying […]

Age Matters

By changing how we care for our elders, we can change the world for generations to come.
Sam Adams | IBM

Most people today can expect to live into their 70s and beyond. According to a U.S. Census Bureau report, within the next 15 years, the world will have close to a billion people over the age of 65. People aged 65 and older will outnumber children under the age of 5 sometime before 2020. Our health and wellness lie […]

3 Ways to Build Innovation Into Your Business

Exploring the gap between aspiration and accomplishment.
Craig Arnold | UPS

Everyone can innovate. But innovative thought by itself is incomplete. Throughout my 30-year career, I have helped many businesses re-engineer their supply chains and boost their services – efforts that have certainly paid off. But when it comes to innovation, there appears to be a gap between aspiration and accomplishment. So what’s missing? While many […]

Breaking Down Supply Chain and Logistics Trends in 2017

In a society surrounded by digital innovations, companies must stay ahead of the trends to survive.
Ludger Schuh | INFORM GmbH

“The digital transformation is no longer just a buzzword.” This was a fitting conclusion from Prof. Dr. Raimund Klinker at last year’s international logistics congress in Berlin. For several years now, processes (especially in logistics, but also in many other economic areas) have become more and more digitalized. This trend will continue for the next […]

The Factories of the Past are Turning into the Data Centers of the Future

Here's how our data-rich lives will transform our physical and social landscapes.
Graham Pickren | Roosevelt University

We live in a data-driven world. From social media to smart cities to the Internet of things, we now generate huge volumes of information about nearly every detail of life. This has revolutionized everything from business to government to the pursuit of romance. We tend to focus our attention on what is new about the […]

Can E-Commerce and Sustainability Co-Exist?

A successful company is a sustainable company, which also allows it to keep up with the e-commerce boom.
Greg Brown | UPS

Technology is transforming the retail landscape as we know it. According to Forrester, U.S. online retail sales are anticipated to exceed $520 billion by 2020. Globally, online sales are growing three times faster than GDP. Increasingly, online shopping is being combined with traditional shopping trips to brick-and-mortar stores. According to the 2016 UPS Pulse of the […]

6 Issues That Will Shape the EU in 2017

The EU reflects on past issues to identify challenges and opportunities in 2017.
Carl Bildt | European Council on Foreign Relations

A year ago in Davos, the World Economic Forum Global Agenda Council on Europe published a short report: Europe: What to watch out for in 2016-2017. We noted that the EU “seems to be moving from one emergency to the next” and that “Europeans have taken their eyes off more profound long-term challenges.” We concluded […]

Smashing the Glass Ceiling: 6 Davos Leaders Explain How They Did It

How to successfully move past stereotypes in the workplace.
Stéphanie Thomson | World Economic Forum

When it comes to closing the gender gap, we’ve made an immense amount of progress in a relatively short amount of time. But we’re nowhere near where we need to be. According to the latest Gender Gap Report, worldwide we’ve managed to close only 59 percent economic participation and 23 percent in politics. In some regions, it could take […]

A Better Way: Leadership, Technology and Prosperity

How we can use tech innovation for the good of all people.

In March 2004, a comedy of errors unfolded in the Mojave Desert. The DARPA Grand Challenge offered a million-dollar prize for any self-driving car that could complete a 240-kilometer course. The best performer didn’t even make it 12 kilometers before coming off the road at a hairpin turn and getting stuck on an embankment. One […]

Sustainable Production Could Take Us to Mars

Sustainable thinking could open the door to a new world.
Wayne Visser | University of Cambridge

In September 2016, SpaceX founder Elon Musk announced that we could have human missions to Mars as soon as 2022. One side effect – apart from pushing the frontiers of space travel – is that such missions will challenge us to design and perfect various systems of sustainable production. The reason is quite simple: Mars […]

A Call For Responsive and Responsible Leadership

Why trust, sensitivity and empathy are the leadership qualities of the future.
Klaus Schwab | World Economic Forum

Leaders have to be responsive and responsible. They must understand that we are living in a world marked by uncertainty, volatility and deep transformational changes. Many people are living in precarious situations and searching for identity and meaning in a fast-changing world. They want to regain their sense of purpose. It requires courage and commitment […]

Global Trade and Conservation Can Work Together

Countries can be competitive in global trade without racing to the bottom in their environmental standards.
Matt Burgess | University of California

Rob Williams | University of St. Andrews

The United States is the world’s largest seafood importer, purchasing about $20 billion worth every year. It is also a global leader in seafood sustainability, with some of the world’s strongest laws and policies designed to prevent both overfishing of target species and incidental harms to other species. One of the major global challenges to harvesting […]

Fighting Blindness in the Heart of Africa

Here's why better logistics can often solve the greatest healthcare challenges.

Trachoma, a painful bacterial infection, has blinded roughly 6 million people, forcing the afflicted to pursue unimaginable methods for relief. They take sandpaper to their own eyes. Trachoma is also a completely treatable disease that a simple antibiotic can cure. Yet the problem rages on in poor communities throughout the world that lack access to […]

What We Loved at CES 2017

Here’s what caught our attention at the year’s largest tech summit – and what could become part of everyday life in the near future.
Dave Roegge | UPS

Convenience was the hot item at the 2017 Consumer Electronics Show (CES) with everything – including the kitchen sink – designed to make our lives easier and better. This year’s smart devices were even smarter, artificial intelligence was more intelligent and virtual reality looked, well, more real. As expected, drones were one of the big […]

5 Industries That Will Be Completely Transformed by IoT

The true promise of IoT is massive connectivity across industries, but can it deliver?
Jennifer Alsever | Wired Brand Lab

Contrary to popular belief, the promise of the Internet of Things (IoT) is not just about your alarm clock knowing when you leave the house or your thermostat adjusting the heat upon your return. Yes, these technological advancements offer myriad possibilities, but IoT technology is so much more than a connected light bulb — it’s […]

How Knowledge-Based Analytics Can Drive Drug Discovery

Knowledge and data analytics will fuel the next frontier in healthcare.
Louisa Roberts | IBM Watson Health

Data-driven analytics is far from a new concept in healthcare. From improving population health and disease management to advancing precision medicine initiatives, data-driven analytics have laid the foundation for more targeted care for decades. But in today’s information-overloaded environment, where the data is only as powerful as the insights generated from it, the key actually […]

Generation Z in the Workplace: 4 Tips for Future Employers

An award-winning roboticist – and high school junior – offers advice to employers who will soon hire Gen Z workers.
Anna Nixon | STEM4Girls

Anna Nixon is seemingly tireless. She’s the co-founder of an educational nonprofit. She’s an award-winning roboticist with more than nine years’ experience. She’s an accomplished conference speaker and a teacher. And one more thing: She’s a high school junior. At 16, Nixon has received more accolades than most will in their entire professional careers. Most […]

Closing the MRO Gaps

Companies that sell spare parts, chemicals and other maintenance, repair and operating (MRO) supplies are scrambling to adapt to evolving customer expectations.

Manufacturing long-lasting equipment — think industrial machinery — can be a profitable business, especially for those who understand their markets and customers best. But the real profit opportunity comes after the machinery is sold. That’s because equipment owners typically spend many times the original purchase price on spare parts, chemicals and other materials required to […]

4 Steps Toward Sustainability

Improving your company’s sustainability goals requires delving into the unknown.
Mark Wallace | UPS

Picture a 9-month-old baby attempting to walk. She toddles a few steps, stumbles and falls. If she’s ready, curious and committed, she hoists herself up again. And again. This process takes time and effort. In the same way, companies are finding their way in environmental sustainability. As consumers increasingly seek sustainable products and services, many […]

How Blockchain Will Transform Our Cities

How will blockchain change the internet? By transforming it from an internet of information to an internet of value.
Hussein Dia | Swinburne University of Technology

Many trends on the horizon offer opportunities that could transform our cities. From self-driving vehicles and the sharing economy to cloud computing and blockchain technologies, each of these trends is quite significant on its own. But the convergence of their disruptive forces is what will create real value and drive innovations. Take blockchain and the sharing […]

Is the Impostor Phenomenon Hurting Your Career?

Here's why you feel like you're not good enough to do your job.
Simon Watt | Frontiers Blog

Have you ever felt that you are not good enough and that someday soon someone will see through your façade of competence and expose you a fraud in your job? If so, you are not alone. This sensation of being a fake in the workplace, somehow in a position beyond one’s true capabilities is known […]