TED@UPS Speaker: Regina Hartley

Those who don’t always look good on paper may be just the person you need to hire.

Given the choice between an employee with a perfect resume and straight As and one who has fought their way through difficulty, Human Resources Executive Regina Hartley always chooses the “scrapper.”

Regina Hartley

Regina Hartley

Because, she believes, those who flourish in the darkest of spaces encompass the qualities of our strongest leaders.

In this talk, Hartley touches on the benefits of adversity, the latest studies on post-traumatic growth and the fact that those who don’t always look good on paper may be just the person you need to hire.

Throughout her 25-year UPS career – working in talent acquisition, succession planning, learning and development, employee relations, and communications – Hartley has seen how, given the opportunity, people with passion and purpose will astound you.

Click here to read about the idea behind her TED@UPS talk in a Q&A with Teri McClure, UPS's Chief Legal Officer

Click here to read about the idea behind her TED@UPS talk in a Q&A with Teri McClure, UPS’s Chief Legal Officer

Today, Hartley is a human resources director for UPS Information Services, and makes human connections with employees immersed in technology.

She holds a BA in political science from SUNY Binghamton and an MA in corporate and organizational communication from Fairleigh Dickinson University.

She is a certified Senior Professional in Human Resources (SPHR) from the HRCI.

Click here to learn more about TED@UPS.


Q&A with Regina Hartley 

1. As a kid, what did you want to be when you grew up?

An attorney or a teacher.

2. What was your first job?

When I was 12, I worked as a counselor at an after-school program.

3. Where do you get your best thinking done?

At home, during the quiet hours of dawn before the rest of the household wakes up.

4. What’s your favorite TED Talk?

Guy Winch: Why we all need to practice emotional first aid

5. Favorite quote?

From those to whom much is given, much is expected.  And never forget where you came from.  If you are fortunate enough to overcome adversity, make sure you give back to lift up others.

6. What book are you reading right now?

Lots of Candles, Plenty of Cake by Anna Quindlen

lots of candles plenty of cake7. Living or dead, who would you invite to dinner?

Mrs. Olitsky, my sixth grade teacher, who recognized and encouraged my academic pursuits.  The confidence she instilled in me was a springboard to my future.

8. What cause are you most passionate about?

Education.  Ensuring that children—all children, including those with special needs– have access to a quality education that is not limited because of their financial circumstances.  Education can be the great equalizer that changes the trajectory of someone’s life.

There are three organizations on which I serve as a board member, all related to education:  The Independent College Fund of NJ, which raises funds to provide scholarships (vice chairperson), the Ramsey, NJ Parent Advisory board for Special Education, and the Ramsey Public Education Foundation.

9. What’s the best career advice you ever received?

Be yourself, don’t dwell on your past, learn from your mistakes, look forward to your future and keep learning!

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Be yourself, don’t dwell on your past, learn from your mitsakes, look forward to your future and keep learning!

10. Proudest accomplishment?

Being a mom to a great son who inspires me daily.

11. What is the best gift you have ever received?

A scholarship to college and tuition reimbursement.  My family could not afford basic necessities, so the only way a college education was possible was with the support of several scholarships for which I remain eternally grateful.  UPS tuition reimbursement paid for my masters degree.

12. Favorite activity after work

Spending time with my family by traveling to new places, or cheering for my son on the soccer or baseball fields.


Click here to learn more about TED@UPS and follow the live blog on Sept. 2, 2015.

TED@UPS If there’s one thing every UPSer has in common, it’s that we have an irresistible desire to figure it out and get it done. And that leads to some amazing ideas. TED@UPS explores both the destination and the journey of ideas – big and small – that inspire us, challenge how we think or feel and even change the world.

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Reprinted with permission of Longitudes, the UPS blog devoted to the trends shaping the global economy.