corporate culture

55 articles

Top 10 Innovations in World Expo History

With buzz building around Expo 2020 Dubai, here's your ticket to some of the best expo moments.
James Rowe | UPS Longitudes

For more than a century, innovations in technology, arts and culture were revealed to the masses at grand public events – and the World’s Fair was the place to do it. We call them World Expos today, but the events continue to roll out the most cutting-edge inventions of their time. As we anticipate the next World […]

Baby Steps to Entrepreneurship: A Mompreneur’s Guide

Solving a societal need, one invention at a time.
Colleen Dyck | The Great Gorp Project

Wendy Armbruster Bell | Snugabell Mom & Baby Gear

Entrepreneurs are creative innovators and trend-setters who tap into their passions to help solve the world’s largest problems. Wendy Armbruster Bell, founder of Snugabell, and Colleen Dyck, founder of GORP, are Mompreneurs: entrepreneurs and mothers that have established businesses while keeping family life at the forefront of their business plans. Ahead of Mother’s Day, check […]

New Supply Chain Sustainability

Here's how a company's financial and sustainability goals can align.
Kelly Barner | Buyers Meeting Point

The Sustainable Supply Chain Foundation defines sustainable supply chain management as “integrating environmentally and financially viable practices into the complete supply chain lifecycle, from product design and development to material selection (including raw material extraction or agricultural production), manufacturing, packaging, transportation, warehousing, distribution, consumption, return and disposal.” Here’s how we often look at supply chain […]

How Business Can Lead Sustainable Growth

Now is the time for companies to set the tone on sustainability leadership.

Today the private sector is uniquely positioned to step forward and assume a higher level of sustainability leadership. The changing policy landscape around the world presents an opportunity for companies to create a consumer-driven marketplace that is better for the environment and better for business. Companies and brands that have engaged consumers with innovative sustainability […]

3 Affordable Ways to Improve Your Customer Service

With the right formula, you can create and maintain cost-effective customer satisfaction.

From predictive analytics to intelligent chatbots, innovation is paving new ground in customer service. But you don’t necessarily need a flashy (or costly) upgrade to make customers happy. Along with a committed staff, a productive retail environment and a strong handle on what your customers want, here are a few low-cost ways you can take your […]

Nonstop Adaptation

Reinvention is a must for any company looking to get ahead in today’s marketplace.
Jay Collins | WEX

When people ask me where I work, the answer can sound complicated … but it’s really not. I work at a fleet, travel and healthcare company. To put it more clearly, I work in payment solutions – in the fleet and travel and healthcare businesses. It’s actually not all that different from those who work […]

How Good Is Your Sustainable Supply Chain Program?

Why climbing up the supply chain ladder can only benefit your company.
Meghan Ryan | BSR

Tara Norton | BSR

Many blogs in 2017 are going to start with some play on this obvious theme: We are living in uncertain times. For supply chains, you could argue that this is nothing new, as the complexities of global supply chains have always incorporated a high degree of uncertainty. BSR member companies know they need to manage […]

Why Having Friends at Work Could Benefit Your Career

How building relationships will translate into success.
William Schiemann | Metrus Group

When I took my first corporate job for a big telecom company, I quickly learned some lessons on the importance of developing the right allies. And those lessons continued paying dividends as I moved to smaller organizations in different industries. As a youngster, I had the mistaken belief that if I did good work on […]

Does Your Supply Chain Strategy Hold Water?

How conserving water can slow supply chain disruption and garner future rewards.

Companies have come a long way in their ability to manage supply chain risk, but they urgently need to step up their efforts in one key area: water scarcity. The Carbon Disclosure Project’s (CDP) 2016 Annual Report of Corporate Water Disclosure, published in November 2016, provides a wake-up call. A total of 607 of the […]

Breaking Through Borders

How implementing certain strategies can help SMEs overcome exporting challenges.

As unbelievable as it may sound, the only source of economic growth in Europe between 2008 and 2013 came from exporting goods and services. Today, exports are still the most important – but fortunately not the only – engines for growth, according to the European Commission. Making up over 99 percent of all businesses, small- and medium-sized enterprises (SMEs) […]

These 3 Books Can Transform Your Business

Looking for new ideas to jumpstart your professional life? Here is a good place to start.
Yura Choung | UPS Longitudes

With so many business books out there, how do you choose which ones to read? There are books on how to work more efficiently, how to be a better leader and how to stay motivated at the office. But what about books that can help you understand the changing business world and how to adapt […]

3 Ways to Build Innovation Into Your Business

Exploring the gap between aspiration and accomplishment.
Craig Arnold | UPS

Everyone can innovate. But innovative thought by itself is incomplete. Throughout my 30-year career, I have helped many businesses re-engineer their supply chains and boost their services – efforts that have certainly paid off. But when it comes to innovation, there appears to be a gap between aspiration and accomplishment. So what’s missing? While many […]

Smashing the Glass Ceiling: 6 Davos Leaders Explain How They Did It

How to successfully move past stereotypes in the workplace.
Stéphanie Thomson | World Economic Forum

When it comes to closing the gender gap, we’ve made an immense amount of progress in a relatively short amount of time. But we’re nowhere near where we need to be. According to the latest Gender Gap Report, worldwide we’ve managed to close only 59 percent economic participation and 23 percent in politics. In some regions, it could take […]

A Call For Responsive and Responsible Leadership

Why trust, sensitivity and empathy are the leadership qualities of the future.
Klaus Schwab | World Economic Forum

Leaders have to be responsive and responsible. They must understand that we are living in a world marked by uncertainty, volatility and deep transformational changes. Many people are living in precarious situations and searching for identity and meaning in a fast-changing world. They want to regain their sense of purpose. It requires courage and commitment […]

Is the Impostor Phenomenon Hurting Your Career?

Here's why you feel like you're not good enough to do your job.
Simon Watt | Frontiers Blog

Have you ever felt that you are not good enough and that someday soon someone will see through your façade of competence and expose you a fraud in your job? If so, you are not alone. This sensation of being a fake in the workplace, somehow in a position beyond one’s true capabilities is known […]

6 Ways Companies Can be Faster, Smarter and More Adaptive

What will improve business understanding during The Emergent Era?
Beth Comstock | General Electric

By the time you’ve gathered enough information to make a decision, the time to make that decision has already passed. This has been a periodic problem faced by managers for decades. And with the speed and volatility we face today, it has become our default condition. How to adapt? By taking a page from nature. […]

What Responsive Leadership Really Means

It's not just about people in power. It's about empowerment for everyone.
Zamantungwa Khumalo | POWER FM

A few months ago, I was producing a talk radio show on one of the most popular mid-morning radio shows in Gauteng, South Africa. The first hour of the show is an open line. Listeners can reflect on some of the stories from the previous day’s headlines and share solutions to our country’s pressing challenges. An […]

7 Pieces of Advice to Climb the Corporate Ladder

Getting your career off the ground doesn't take rocket science. Roger that.
Paulo Gallo | World Economic Forum

The rat race. The corporate ladder. The corporate game of thrones. Whether you like it or not, chances are you’ll end up in one of those models as you progress in your career. But how do you make the best of it? Paolo Gallo, chief human resources officer at the World Economic Forum, gives his […]

How Successful Leaders Use Humor to Their Advantage

Sometimes laughter is the best medicine at work.
Knowledge@Wharton | Wharton School of Business

Maurice Schweitzer | Wharton School of Business

Brad Bitterly | Wharton School of Business

Should you crack jokes in the office? According to Wharton research, a sense of humor, when deftly and appropriately used, can enhance workplace status and perception of one’s competence. That’s one of the findings of the research paper, “Risky Business: When Humor Increases and Decreases Status,” by Maurice Schweitzer, Wharton professor of operations, information and […]

TED@UPS: What If Assimilation Doesn’t Require Cultural Sacrifice?

Amelia reclaimed her shunned identity through dance. Now she shares her heritage with the world.

After moving from Indonesia to Pennsylvania, Amelia Laytham shunned her Indonesian heritage to assimilate to American culture. But Amelia eventually learned that she should embrace – not conceal – her upbringing. Amelia shares that story in her TED@UPS talk featured below. After watching the video, read our Q&A with Amelia where she discusses her experience giving the talk and […]

How Asking ‘What If?’ Will Lead Us to Tomorrow’s Innovations

Today's leaders should encourage their teams to journey into the unknown.

We often talk about how technology – and more specifically, how the Internet – has changed business, but we don’t often discuss how the Internet has changed leadership. The style of leadership we need today is very different from what worked 50, 20 – or even 10 – years ago. Just as the Internet enabled […]

A Brave New World for Sustainability Professionals

Corporate social responsibility is hardly an empty cause. Leaders investing in a greener planet are also growing their business.
Mary Mazzoni | TriplePundit

Earlier this month, three business leaders sat on a panel to discuss corporate climate commitments at the 2016 BSR conference. But they kept coming back to a broader topic: the rise of the sustainability professional. Gone are the days when sustainability executives serve as mere figureheads for uninspired corporate philanthropy.  Corporate responsibility leaders are no longer typecast […]

Preserving the Promise of Equal Opportunity

We must all rise above harsh rhetoric and make sure the American Dream is within the reach of every American.
David Abney | UPS

UPS Chairman and CEO David Abney spoke on Nov. 17 in New York at the 60th anniversary of the National Urban League’s Equal Opportunity Dinner, which honored businesses and individuals who champion principles of equal opportunity, civil rights and social justice.    Good evening, everyone. It’s a pleasure to be with you. I’m honored to […]

The Power of Core Values

Basic core values can create a sustainable world, but it will be an uphill battle moving forward.
Aron Cramer | BSR

This has been a remarkable year politically. When looking at Brexit, the U.S. presidential election, the ongoing refugee crisis and crackdowns by some governments on civil society, it’s clear that faith in Western political institutions, globalization and our future is dangerously low.  This landscape contrasts starkly with the exhilarating promise of 2015’s big achievements: the Sustainable […]

The Digital Revolution is Creating New Opportunities for Leadership

A closer look at the shattering of old business models.
Savita Raina | SAP

Digitalization is the single most talked-about topic among business leaders at all tech and non-tech companies — including small, mid-sized and large companies, in all industries and all lines of businesses. Why? The reason is very simple: Digitalization is converging all technologies, from cloud-based IT, mobile and the Internet of Things (IoT) to Big Data. […]

Entrepreneurial Crowd-Pleasers

Here are a few motivational gems from past keynote speakers Jeff Bezos, Conan O’Brien, Oprah and more.
Longitudes | UPS

Entrepreneurs look beyond convention and inspire creativity. That’s just one reason that they get hired to speak at commencement ceremonies at universities around the country.  True to form, some of them tried to motivate students with an unorthodox approach, like VC Ben Horowitz, who told Columbia graduates, “Don’t follow your passion.” Here are a few […]

To Expand Your Thinking, Explore the History of Your Industry

How the future of your company depends on your knowledge of its past.
Alex Goldman | Institute for the Future

Professionals tend to see the operational structure of their institutions as reflections of the natural state of things. From their vantage point, new disruptive models can seem unnatural, unfamiliar, outside forces. Clothing companies are supposed to have designers. Insurance companies are supposed to have agents. Hotel companies are supposed to manage buildings. If you believe […]

Lead Differently for a Different Workforce

Today’s worker will tune out yesterday’s leader. Here’s how you can adapt.

When I get on the elevator at work these days, it’s a much different scene. Employees are younger. They’re more diverse. And they often speak multiple languages.  Numbers tell the tale of this new workforce – there are more women and more people of color than at any point in U.S. history. Baby boomers are entering […]

What is Next for Refugees Seeking Asylum in Europe?

Activists, volunteer groups and corporations are helping refugees settle into their new environments, but it’s not easy.
Jill Hilbrenner | The Guardian

“They didn’t go out in public at all,” says Joung-ah Ghedini-Williams, an emergency response coordinator for the United Nations High Commissioner for Refugees (UNHCR), recalling a Syrian couple she met in Berlin in February. The young parents of three children – a 4 year old and infant twins – had tried to wait out the bloody […]

Bracing for the Next Brexit

Did your business drop the ball on a Brexit contingency plan? How to prepare for the next global disruption.
Yossi Sheffi | MIT

The repercussions of Brexit, Britain’s momentous decision to exit the European Union, will reverberate across the globe for some time. But one striking conclusion from the many analyses of the June vote is that companies were not prepared for this game-changing event. “Businesses were largely taken by surprise by [the] vote to leave the EU […]