Corporate Social Responsibility
67 articles

Not Impossible

The art and joy of doing what couldn’t be done.
Mick Ebeling | Not Impossible Labs

The following is an excerpt from Mick Ebeling’s book, Not Impossible: The Art and Joy of Doing What Couldn’t Be Done.  Which would you rather have screw you up totally: the heat or the insects? That was the choice we faced when we tried to make a hand for Daniel in Yida. We had transferred […]

New Supply Chain Sustainability

Here's how a company's financial and sustainability goals can align.
Kelly Barner | Buyers Meeting Point

The Sustainable Supply Chain Foundation defines sustainable supply chain management as “integrating environmentally and financially viable practices into the complete supply chain lifecycle, from product design and development to material selection (including raw material extraction or agricultural production), manufacturing, packaging, transportation, warehousing, distribution, consumption, return and disposal.” Here’s how we often look at supply chain […]

How Safe Stoves Are Lifting Millions of Women Out of Poverty

A new life can begin with a simple stove.
Lauren Carter | World Food Program USA

For Insaf, a mother of seven displaced by violence in Darfur, a stove not only transformed the way her family eats — but how they put food on the table. For most of her life, Insaf had to walk on foot to search and collect firewood to cook for her family – a daily task […]

How Business Can Lead Sustainable Growth

Now is the time for companies to set the tone on sustainability leadership.

Today the private sector is uniquely positioned to step forward and assume a higher level of sustainability leadership. The changing policy landscape around the world presents an opportunity for companies to create a consumer-driven marketplace that is better for the environment and better for business. Companies and brands that have engaged consumers with innovative sustainability […]

Podcast: What’s Next for Green Energy?

Here’s why diversity is the best path forward for alternative fuels.

Click here to play podcast Today’s infrastructure, with its aging roads, bridges and ports, is arguably the largest hurdle for alternative fuels and the energy sources of tomorrow. Efficiency, technology and scale are also major barriers to the wider adoption of green energy. So what is the path forward? And how do we take an […]

3 Affordable Ways to Improve Your Customer Service

With the right formula, you can create and maintain cost-effective customer satisfaction.

From predictive analytics to intelligent chatbots, innovation is paving new ground in customer service. But you don’t necessarily need a flashy (or costly) upgrade to make customers happy. Along with a committed staff, a productive retail environment and a strong handle on what your customers want, here are a few low-cost ways you can take your […]

Nonstop Adaptation

Reinvention is a must for any company looking to get ahead in today’s marketplace.
Jay Collins | WEX

When people ask me where I work, the answer can sound complicated … but it’s really not. I work at a fleet, travel and healthcare company. To put it more clearly, I work in payment solutions – in the fleet and travel and healthcare businesses. It’s actually not all that different from those who work […]

Moving up the Ranks? You’ll Need to Be a Mind Reader

Professor Ray Reilly shows what it takes to move from a functional to general-manager mindset.
Ray Reilly | University of Michigan

When companies promote high performers, it’s often because they’ve led teams in a particular function to successful outcomes. Succeeding in the general management ranks, though, requires a different mindset — one that takes a wide view of the company’s place with key stakeholders and a deep dive into how those stakeholders think. I teach high-potential […]

Mission: Not Impossible

Not Impossible Labs combines the power of storytelling and modern-day technology to make a difference in the world.
Mick Ebeling | Not Impossible Labs

This is Part 2 of a five-part white paper series called Routes to the Future, in which we explore the innovations, challenges and opportunities in a new era of possibilities. A decade ago, 3D-printed hearts, smart homes and self-driving cars belonged in the world of science fiction. Today innovators are blurring the line between fantasy and […]

An ‘All-of-the-Above’ Approach to U.S. Infrastructure

Investing in U.S. infrastructure may be one of the few bipartisan efforts that everyone can get behind.
Michele Nellenbach | Bipartisan Policy Center

Sarah Kline | Bipartisan Policy Center

In the days following the presidential election, infrastructure seemed a likely candidate for immediate action in 2017. President Donald Trump committed in his election night speech to rebuild our infrastructure so that it is “second to none.” Members of Congress on both sides of the aisle agreed that infrastructure should be high on the agenda. […]

Why I’m No Hidden Figure

Here’s how to attract and retain women and minorities in careers such as engineering.

Hidden Figures was awesome. The true story and entertaining film shines a spotlight on the African-American women who worked tirelessly behind the scenes to make our nation’s space program a success. I’m so proud of their work and glad they are finally getting the attention they deserve. The movie is also raising awareness of the […]

Environmental Sustainability Is Hiding Within Your Business

Here's a road map to unlocking value while reducing your carbon footprint.

For decades, supply chain specialists focused on wringing every ounce of value or saving the most amount of time by optimizing the movement of goods. At the same time, sustainability specialists focused on reducing carbon emissions and environmental impact. In some cases, these two very different goals were aligned. But all too often, the objectives […]

Investing in Innovative Technology Can Drive Sustainable Growth

The private sector now has a greater responsibility and opportunity to advance social and environmental agendas.
Peter Harris | UPS

The last few years have been transformational for climate diplomacy. In 2015, we witnessed the first legally binding global climate deal with the Paris Agreement, and last year’s COP22 conference saw governments and businesses reaffirm their commitments to sustainable growth. These events, coupled with a groundswell of public pressure, leave no doubt that working toward […]

Disruption at the Edge: IoT Transforming Energy Grids

Utilizing the power of the Internet of Things would enhance sustainable practices.
Thierry Godart | Intel Corporation

Digital disruption is here to stay. Much like the electronic revolution that led to PCs, mobile phones and smart devices, energy grids are on the verge of a major change. Consider the network of power plants, utilities and power lines comprising energy grids, for a moment. What you effectively have is the largest machine in […]

Carbon Neutrality and the Next Phase of Business Sustainability

Can businesses take the lead on transforming our society into a more sustainable environment?
Andrew J. Hoffman | University of Michigan

Solutions to climate change require new types of aggressive thinking. While global treaties to reduce greenhouse gas emissions are important, they are not enough. Eventually society has to go carbon neutral, and then it has to go carbon negative. Consider Kevin Butt, regional environmental sustainability director for Toyota Motor North America, and his charge to […]

If I Was Leader of My Country, This Is What I’d Do

Young leaders give their opinion on how they would reshape the future of their country.
Bart Kolodziejczyk | Monash University

More than half the world’s population is under 30 years old. This prompted the World Economic Forum to make an unprecedented, large-scale survey with a goal of determining the mindset of this young generation. The Global Shapers survey was carried out by WEF’s Global Shapers Community, which is a global network of Hubs developed and […]

Why Having Friends at Work Could Benefit Your Career

How building relationships will translate into success.
William Schiemann | Metrus Group

When I took my first corporate job for a big telecom company, I quickly learned some lessons on the importance of developing the right allies. And those lessons continued paying dividends as I moved to smaller organizations in different industries. As a youngster, I had the mistaken belief that if I did good work on […]

How Solar Energy Will Power the Future

A Q&A with UPS Director of Facilities Procurement Bill Moir.
Bill Moir | UPS

UPS recently announced plans to invest $18 million in solar power for eight facilities across the United States, part of the company’s long-standing commitment to sustainability and alternative energy sources. The Longitudes team sat down with UPS solar expert Bill Moir to discuss the investment and solar power’s potential for the future: First off, what is solar […]

Q&A: How One Leading Company Supports the Circle of Life

The CEO of the Nespresso Sustainability Innovation Fund points to the future of sustainability.
Guillaume Le Cunff | Nespresso

The circular economy is a shift from the current take-make-waste approach to a more resource-friendly, use-recover-regenerate model. Here, Guillaume Le Cunff, president of Nespresso USA and CEO of the Nespresso Sustainability Innovation Fund, explains why sustainability is important to the company and how UPS helps contribute to the movement. Why did Nespresso choose to be […]

These 3 Books Can Transform Your Business

Looking for new ideas to jumpstart your professional life? Here is a good place to start.
Yura Choung | UPS Longitudes

With so many business books out there, how do you choose which ones to read? There are books on how to work more efficiently, how to be a better leader and how to stay motivated at the office. But what about books that can help you understand the changing business world and how to adapt […]

Book Excerpt: Thank You for Being Late

Bestselling author Thomas Friedman looks at UPS and the future of big data.
Thomas Friedman | The New York Times

Thomas Friedman, The New York Times columnist and author, is waiting at a downtown Washington, DC, restaurant, where he’ll repeat a normal ritual, combining an interview and breakfast. When his interview subject arrives, the man immediately begins to apologize for his tardiness. “No, please – don’t apologize,” Friedman interrupts, realizing that he had been enjoying […]

Age Matters

By changing how we care for our elders, we can change the world for generations to come.
Sam Adams | IBM

Most people today can expect to live into their 70s and beyond. According to a U.S. Census Bureau report, within the next 15 years, the world will have close to a billion people over the age of 65. People aged 65 and older will outnumber children under the age of 5 sometime before 2020. Our health and wellness lie […]

3 Ways to Build Innovation Into Your Business

Exploring the gap between aspiration and accomplishment.
Craig Arnold | UPS

Everyone can innovate. But innovative thought by itself is incomplete. Throughout my 30-year career, I have helped many businesses re-engineer their supply chains and boost their services – efforts that have certainly paid off. But when it comes to innovation, there appears to be a gap between aspiration and accomplishment. So what’s missing? While many […]

Can E-Commerce and Sustainability Co-Exist?

A successful company is a sustainable company, which also allows it to keep up with the e-commerce boom.
Greg Brown | UPS

Technology is transforming the retail landscape as we know it. According to Forrester, U.S. online retail sales are anticipated to exceed $520 billion by 2020. Globally, online sales are growing three times faster than GDP. Increasingly, online shopping is being combined with traditional shopping trips to brick-and-mortar stores. According to the 2016 UPS Pulse of the […]

Smashing the Glass Ceiling: 6 Davos Leaders Explain How They Did It

How to successfully move past stereotypes in the workplace.
Stéphanie Thomson | World Economic Forum

When it comes to closing the gender gap, we’ve made an immense amount of progress in a relatively short amount of time. But we’re nowhere near where we need to be. According to the latest Gender Gap Report, worldwide we’ve managed to close only 59 percent economic participation and 23 percent in politics. In some regions, it could take […]

A Better Way: Leadership, Technology and Prosperity

How we can use tech innovation for the good of all people.

In March 2004, a comedy of errors unfolded in the Mojave Desert. The DARPA Grand Challenge offered a million-dollar prize for any self-driving car that could complete a 240-kilometer course. The best performer didn’t even make it 12 kilometers before coming off the road at a hairpin turn and getting stuck on an embankment. One […]

Sustainable Production Could Take Us to Mars

Sustainable thinking could open the door to a new world.
Wayne Visser | University of Cambridge

In September 2016, SpaceX founder Elon Musk announced that we could have human missions to Mars as soon as 2022. One side effect – apart from pushing the frontiers of space travel – is that such missions will challenge us to design and perfect various systems of sustainable production. The reason is quite simple: Mars […]

A Call For Responsive and Responsible Leadership

Why trust, sensitivity and empathy are the leadership qualities of the future.
Klaus Schwab | World Economic Forum

Leaders have to be responsive and responsible. They must understand that we are living in a world marked by uncertainty, volatility and deep transformational changes. Many people are living in precarious situations and searching for identity and meaning in a fast-changing world. They want to regain their sense of purpose. It requires courage and commitment […]

Fighting Blindness in the Heart of Africa

Here's why better logistics can often solve the greatest healthcare challenges.

Trachoma, a painful bacterial infection, has blinded roughly 6 million people, forcing the afflicted to pursue unimaginable methods for relief. They take sandpaper to their own eyes. Trachoma is also a completely treatable disease that a simple antibiotic can cure. Yet the problem rages on in poor communities throughout the world that lack access to […]

4 Steps Toward Sustainability

Improving your company’s sustainability goals requires delving into the unknown.
Mark Wallace | UPS

Picture a 9-month-old baby attempting to walk. She toddles a few steps, stumbles and falls. If she’s ready, curious and committed, she hoists herself up again. And again. This process takes time and effort. In the same way, companies are finding their way in environmental sustainability. As consumers increasingly seek sustainable products and services, many […]