Corporate Social Responsibility

67 articles

6 Ways Companies Can be Faster, Smarter and More Adaptive

What will improve business understanding during The Emergent Era?

By the time you’ve gathered enough information to make a decision, the time to make that decision has already passed. This has been a periodic problem faced by managers for decades. And with the speed and volatility we face today, it has become our default condition. How to adapt? By taking a page from nature. […]

7 Pieces of Advice to Climb the Corporate Ladder

Getting your career off the ground doesn't take rocket science. Roger that.

The rat race. The corporate ladder. The corporate game of thrones. Whether you like it or not, chances are you’ll end up in one of those models as you progress in your career. But how do you make the best of it? Paolo Gallo, chief human resources officer at the World Economic Forum, gives his […]

How Successful Leaders Use Humor to Their Advantage

Sometimes laughter is the best medicine at work.

Should you crack jokes in the office? According to Wharton research, a sense of humor, when deftly and appropriately used, can enhance workplace status and perception of one’s competence. That’s one of the findings of the research paper, “Risky Business: When Humor Increases and Decreases Status,” by Maurice Schweitzer, Wharton professor of operations, information and […]

TED@UPS: What If Daytime Dramas Taught Life and Business Lessons?

There are more parallels between soap operas and real life than you might realize.

Kate Adams worked on soap operas for eight years. Her experience became surprisingly helpful in tackling problems in the “real world.” Kate one day realized that daytime dramas aren’t all that different from our own everyday dramas. Her talk is being featured on TED.com – click the link below to view. Afterwards, check out our Q&A with Kate. […]

TED@UPS: What If We Abandoned Abandonment?

See Monica Johnson's vision of a claimed world.

Monica Johnson connects abandoned funds with their rightful owner. As the founder of That Girl is S.M.A.R.T., a nonprofit that mentors young girls, Monica strives to help others reach their potential – so much so that she wonders what our world would look like if people claimed what belonged to them.   Learn more about this important issue […]

How Asking ‘What If?’ Will Lead Us to Tomorrow’s Innovations

Today's leaders should encourage their teams to journey into the unknown.

We often talk about how technology – and more specifically, how the Internet – has changed business, but we don’t often discuss how the Internet has changed leadership. The style of leadership we need today is very different from what worked 50, 20 – or even 10 – years ago. Just as the Internet enabled […]

A Brave New World for Sustainability Professionals

Corporate social responsibility is hardly an empty cause. Leaders investing in a greener planet are also growing their business.

Earlier this month, three business leaders sat on a panel to discuss corporate climate commitments at the 2016 BSR conference. But they kept coming back to a broader topic: the rise of the sustainability professional. Gone are the days when sustainability executives serve as mere figureheads for uninspired corporate philanthropy.  Corporate responsibility leaders are no longer typecast […]

The Digital Revolution is Creating New Opportunities for Leadership

A closer look at the shattering of old business models.

Digitalization is the single most talked-about topic among business leaders at all tech and non-tech companies — including small, mid-sized and large companies, in all industries and all lines of businesses. Why? The reason is very simple: Digitalization is converging all technologies, from cloud-based IT, mobile and the Internet of Things (IoT) to Big Data. […]

Entrepreneurial Crowd-Pleasers

Here are a few motivational gems from past keynote speakers Jeff Bezos, Conan O’Brien, Oprah and more.

Entrepreneurs look beyond convention and inspire creativity. That’s just one reason that they get hired to speak at commencement ceremonies at universities around the country.  True to form, some of them tried to motivate students with an unorthodox approach, like VC Ben Horowitz, who told Columbia graduates, “Don’t follow your passion.” Here are a few […]

To Expand Your Thinking, Explore the History of Your Industry

How the future of your company depends on your knowledge of its past.

Professionals tend to see the operational structure of their institutions as reflections of the natural state of things. From their vantage point, new disruptive models can seem unnatural, unfamiliar, outside forces. Clothing companies are supposed to have designers. Insurance companies are supposed to have agents. Hotel companies are supposed to manage buildings. If you believe […]

What is Next for Refugees Seeking Asylum in Europe?

Activists, volunteer groups and corporations are helping refugees settle into their new environments, but it’s not easy.

“They didn’t go out in public at all,” says Joung-ah Ghedini-Williams, an emergency response coordinator for the United Nations High Commissioner for Refugees (UNHCR), recalling a Syrian couple she met in Berlin in February. The young parents of three children – a 4 year old and infant twins – had tried to wait out the bloody […]

From Epiphany to Action

Fifteen years ago, in the wake of 9/11, former marketing executive Janine Maxwell had an epiphany that she couldn’t ignore. Will her story inspire you to pursue your own calling?

“It always seems impossible until it’s done.” – Nelson Mandela An epiphany is a sudden, striking realization. To me, it is also a call to action. In a moment, I’ll tell you how an epiphany led me to leave my comfortable home in Canada to become an activist and mother of 138 children in Africa. […]

Investing in Resilience

Disasters caused by climate change hit hardest in vulnerable communities around the world. How can we help those on the front lines?

Vulnerable communities face the brunt of climate change – from rising sea levels and extreme weather events to prolonged severe droughts and flooding. According to the World Bank, without effective mitigation measures, climate change could push more than 100 million people into poverty by 2030. To help the most vulnerable communities become more resilient to […]

From “Nice to Have” to Business Critical

Small businesses are discovering that making sustainability a cost-effective priority is within their reach.

When I was a kid, I was a gear geek: I eagerly poured over the catalogs from outdoor equipment companies, dreaming of the adventures I might have with a backpack, tent and sleeping bag. Being 10 years old, I couldn’t afford to buy any of that hi-tech stuff made of nylon and aluminum, so my […]

Doing Your Part as a Company

What's holding you back from being a good corporate citizen?

The concept that businesses should both self-regulate and benefit their communities goes back to before the 1800s. In America, at the time, states had the right to invalidate a business’s license to operate should the business act irresponsibly. Shortly thereafter, in 1819, the Supreme Court ruling that corporations were legal persons (citizens) protected by the […]

#FirstWorldProblems

First World Problems are Third World Problems and Second World Problems too.

It’s time to accept something: #FirstWorldProblems are dead.  Used to describe a complaint that is thought to be trivial in nature, First World Problems makes one thing clear: Those of us living here in the “first world” are wealthy and challenged with small issues, while those other people living over there in the “third world” are in […]

Podcast: How to Measure NGO Impact

With funding continuing to decline for nonprofits, it’s time to rethink how to measure results.

How do we measure nonprofit organizational effectiveness? I was delighted to have a conversation with Jeri Eckhart Queenan, Partner & Global Development Practice Head at the Bridgespan Group, about the challenges in financing development. This was a great opportunity to discuss emerging trends in how organizations manage their programs to deliver the most effective results […]

Smart Cities and a Borderless World: What If Maps Revealed Infrastructure, Not Borders?

Why there should be more emphasis on regional infrastructure and less on political borders.

When Parag Khanna’s mother was eight months pregnant, she signed a slew of waivers to be allowed on an airplane. It turned out to be the most turbulent flight of her life, and Khanna was almost born high above the man-made borders that define the modern world. So by coincidence or destiny, it’s fitting that […]

The Team Approach to Earth Friendly Innovation

We need sustainable solutions to big problems. But no one can do it alone.

For more than four decades, World Environment Day has symbolized the need for global action to protect our planet. At UPS, we are constantly working on ways to operate in a more sustainable manner and help our customers achieve their sustainability goals. World Environment Day is symbolic of our commitment to balance the risks associated […]

Conservation is Everyone’s Business

We need to stop debating the false choice of the environment versus the economy.

Any ambitious movement for major transformation starts with courageous, far-sighted visionaries. But to fully succeed – to tip fundamental change into the mainstream – every consequential movement requires massive participation and broad commitment that is propelled by hearts and minds. America’s conservation movement – well over a century old – has certainly had its share […]

The Rise of On-Demand Problem Solving

An evolving approach to sustainability reveals how everyone has a seat at the table.

We’re all familiar with today’s I-want-it-now culture. That mindset, however, is also seeping into the problem-solving strategy employed by leaders tackling some of the world’s most daunting dilemmas. We can ill afford to leave today’s issues to the next generation, especially the challenge of conducting global commerce efficiently and responsibly. More and more people see […]

Oceans in Crisis

Urgent action needed to enhance the health and resilience of the bodies of water that sustain our world.

The importance of the world’s oceans cannot be overstated. They supply 50% of the oxygen we breathe, feed billions of people, and provide livelihoods for millions more. They are the great biological pump of global atmospheric and thermal regulation, and the drivers of the water and nutrient cycles. And they are among the most powerful […]

The Social Investment Revolution

There is a strong desire on the part of many to make investments that improve the world.

In 1972, during Richard Nixon’s visit to Beijing, Zhou Enlai, the first Premier of the People’s Republic of China, was asked for his view of the impact of the 1789 French Revolution. “It is too soon to say,” he is said to have replied. Zhou probably misunderstood the question (thinking it referred to the May […]

A Breakthrough for Child Refugees?

The world has come together repeatedly to fight disease and disaster. Now we have to fight for education.

Buried in the declaration from the just-completed fourth United Nations’ Syria Pledging Conference in London is a little publicized but important promise: By next year, every Syrian refugee child will be offered a place in school. The world, at long last, has taken seriously the need to provide education to conflict-affected children. Up to this […]

Businesses Must ‘Hack’ the Refugee Crisis

What it costs to help refugees is far less than the benefits they can give.

Nadia was a happy teenager living with her family in Iraqi Kurdistan. Then ISIS invaded her village. Her mother and six brothers were killed in a massacre and she and her three sisters were enslaved. After months of unspeakable brutality, Nadia escaped and found a way to Germany. She never viewed a roadblock as a […]

Case Study: Save the Children

Why we can’t do it alone.

The UPS Humanitarian Solvathon (a case competition held recently at The Ohio State University in Columbus) gave Ohio State students an opportunity to partner with representatives from UPS and non-governmental organizations (NGOs) to address real issues the NGOs are facing. Following whiteboarding sessions, the students presented their solutions to a panel of judges from their respective […]

A Master Class on Thought Diversity

The people who don’t know what they don’t know can also change the world.

Our most vexing problems can leave us jaded. Whether it’s solving global hunger or getting medicine to impoverished communities, some might believe these humanitarian pursuits are more aspirational than achievable. Some 22,000 children die from poverty each day. Yet, Nelson Mandela famously insisted that these are solvable problems. “Like slavery and apartheid,” he said, “poverty […]

Playing to Our Strengths

Working together, we can accomplish what none of us can achieve alone.

Adapted from a speech given by UPS Chief Executive Officer David Abney on October 20, 2015 in Houston at the Points of Light Conference on Volunteering and Service. At UPS, we have a pretty good view of the world. We see it from ground level, where our people work hand in hand with businesses and […]

“Time for Business to Step Up”

World-changing forces threatening our people and our planet demand a strong and urgent response. The job is one uniquely suited to business.

As valuable as different perspectives are in any meaningful discussion, there has never been a greater need to see the world through a common lens. That’s because we have never been subject to more world-changing forces coming at us from more directions and at greater speed. Everything from connecting technology to diminishing resources, from diverging […]

Making Sustainable Products…Sustainable

Saving the world is great. Saving the world while making money is even better. Here’s how Target and Wal-Mart are doing just that.

For years, the answer to the question “Do people really want to buy more sustainable products?” was a profound “sort of.” Surveys consistently show that we aspire to buy responsibly, and we even say we’ll pay more for environmental or socially preferable products. But purchase intent does not always translate to real sales, and companies […]