135 articles

Meetings Would Go Faster If People Took the Time to Listen

Consider this four-step approach to become a better listener.

Several months ago, a CEO I’ll call Elana, who is deaf, approached me for coaching. As we talked through her leadership skills and organizational political landscape, I quickly realized she was a fantastic listener. As a deaf person, Elana is more intentional about how she listens. In our meetings, Elana and I talk at a […]

Our Top 5 Leadership Articles of 2017

A year-end look at the best leadership content from Longitudes.

Of all the trends shaping the world of tomorrow, leadership is arguably the most popular topic on Longitudes. With macro forces disrupting all industries and companies of all sizes, leadership has never been in more demand. During the past 12 months, we’ve focused on a number of questions leaders confront every day: How do you build […]

Our Top 5 Technology Articles of 2017

A year-end look at the best technology content from Longitudes.

Thank you for another great year at Longitudes. In 2017, we explored the trends of tomorrow – but in a number of exciting, new ways. We launched Longitudes Radio, a podcast channel devoted to big ideas and big thinkers shaping international commerce. We released another chapter in our Routes to the Future series, with the […]

Dubai Plans Hyperloop Trains That Will Be Faster Than Planes

Hyperloop could cut travel times between Dubai and Abu Dhabi from two hours to 12 minutes.

Humans have long been fascinated with travel. Wherever we are, we want to get somewhere else, and when we’ve gotten there, we want to get there faster. Concorde was once the world’s fastest commercial passenger jet, travelling at speeds of more than 2,000 kilometers per hour, more than twice the speed of sound. More recently, […]

Top 10 Innovations in World Expo History

With buzz building around Expo 2020 Dubai, here's your ticket to some of the best expo moments.

For more than a century, innovations in technology, arts and culture were revealed to the masses at grand public events – and the World’s Fair was the place to do it. We call them World Expos today, but the events continue to roll out the most cutting-edge inventions of their time. As we anticipate the next World […]

Dubai: The City of the Future

At Expo 2020 Dubai, a pipeline for innovation, as well as economic and social development, takes center stage.

Imagine a world not restricted by borders. This world is connected virtually through information technology and physically through trade lanes and supply chains. In this world, free trade brings people and organizations closer together and allows them to work together to tackle global challenges. Click to hear about UPS’s exciting new role as the Official […]

Baby Steps to Entrepreneurship: A Mompreneur’s Guide

Solving a societal need, one invention at a time.

Entrepreneurs are creative innovators and trend-setters who tap into their passions to help solve the world’s largest problems. Wendy Armbruster Bell, founder of Snugabell, and Colleen Dyck, founder of GORP, are Mompreneurs: entrepreneurs and mothers that have established businesses while keeping family life at the forefront of their business plans. Ahead of Mother’s Day, check […]

3D Printing: Evolution Rather than Revolution – Part One

An assessment of the current state of 3D printing.

There’s been plenty of speculation in recent years on whether 3D printing spells the end of the global supply chain. Given all that talk, it’s time for a clear-eyed evaluation of the effects of this technology on our world. In this two-part series, I’ll focus first on defining the current state of 3D printing. Part two (coming Friday) […]

Reaching Online Shoppers in Australia

Creating the right partnerships will unlock the Australian e-commerce network.

Retailers looking for their next cross-border, e-commerce opportunity should look down: Down Under to be exact. As early adopters of international online shopping, 77 percent of Australian consumers use a smartphone, 65 percent shop online and 40 percent purchase clothing and footwear from an international merchant, according to the Ecommerce Foundation Australia is a growing force […]

The Ultimate Gift

One UPSer explains how his personal experience with organ and tissue donation turned into a professional passion.

My father was 67 when he passed away suddenly from cardiac arrest in 2009. He was healthy and had no apparent health issues so the news of his passing came as quite a shock to our family. We experienced many dark days grieving and struggling to make sense of it all … that is, until […]

Donate Life

Every 10 minutes, another person joins the waiting list for an organ transplant. Here's how you can help.

Click here to learn about Sharon Cauthen’s journey as a kidney recipient. Kathy Anderson’s heart was severely damaged by medicine she was prescribed while pregnant with twin girls. The damage wasn’t evident until after her daughters were born. Within a couple of weeks, she was given only a slim chance of survival. Her doctors knew her […]

New Supply Chain Sustainability

Here's how a company's financial and sustainability goals can align.

The Sustainable Supply Chain Foundation defines sustainable supply chain management as “integrating environmentally and financially viable practices into the complete supply chain lifecycle, from product design and development to material selection (including raw material extraction or agricultural production), manufacturing, packaging, transportation, warehousing, distribution, consumption, return and disposal.” Here’s how we often look at supply chain […]

How Safe Stoves Are Lifting Millions of Women Out of Poverty

A new life can begin with a simple stove.

For Insaf, a mother of seven displaced by violence in Darfur, a stove not only transformed the way her family eats — but how they put food on the table. For most of her life, Insaf had to walk on foot to search and collect firewood to cook for her family – a daily task […]

How Business Can Lead Sustainable Growth

Now is the time for companies to set the tone on sustainability leadership.

Today the private sector is uniquely positioned to step forward and assume a higher level of sustainability leadership. The changing policy landscape around the world presents an opportunity for companies to create a consumer-driven marketplace that is better for the environment and better for business. Companies and brands that have engaged consumers with innovative sustainability […]

Podcast: What’s Next for Green Energy?

Here’s why diversity is the best path forward for alternative fuels.

Click here to play podcast Today’s infrastructure, with its aging roads, bridges and ports, is arguably the largest hurdle for alternative fuels and the energy sources of tomorrow. Efficiency, technology and scale are also major barriers to the wider adoption of green energy. So what is the path forward? And how do we take an […]

What Will Healthcare Look Like in 2030?

Our healthcare systems aren't sustainable. What is the next evolution of patient treatment?

With so many novel therapies in development, there has never been a more exciting time to practice medicine, says Dr. Andre Goy, Chairman and Director of the John Theurer Cancer Center at Hackensack University Medical Center. However, rising costs, an aging population and an increase in non-communicable diseases showcase why global healthcare needs to be “fundamentally reinvented,” […]

3 Affordable Ways to Improve Your Customer Service

With the right formula, you can create and maintain cost-effective customer satisfaction.

From predictive analytics to intelligent chatbots, innovation is paving new ground in customer service. But you don’t necessarily need a flashy (or costly) upgrade to make customers happy. Along with a committed staff, a productive retail environment and a strong handle on what your customers want, here are a few low-cost ways you can take your […]

Nonstop Adaptation

Reinvention is a must for any company looking to get ahead in today’s marketplace.

When people ask me where I work, the answer can sound complicated … but it’s really not. I work at a fleet, travel and healthcare company. To put it more clearly, I work in payment solutions – in the fleet and travel and healthcare businesses. It’s actually not all that different from those who work […]

Moving up the Ranks? You’ll Need to Be a Mind Reader

Professor Ray Reilly shows what it takes to move from a functional to general-manager mindset.

When companies promote high performers, it’s often because they’ve led teams in a particular function to successful outcomes. Succeeding in the general management ranks, though, requires a different mindset — one that takes a wide view of the company’s place with key stakeholders and a deep dive into how those stakeholders think. I teach high-potential […]

Sustainability: A Brand’s Secret Weapon

Learn how a sustainable approach can unleash other pro-growth strategies.

Business leaders possess a singularly powerful tool to build the world we all want to live in: their corporate brands. We witnessed this recently through a handful of remarkable Super Bowl 50 commercials. Brands such as Airbnb, Budweiser and Coca-Cola aired politically charged commercials celebrating multiculturalism. It’s well-researched that brands capture consumers’ hearts and minds […]

3D Printing Gets Fashionable

How Danit Peleg revolutionized the fashion industry with 3D-printing technology.

This Q&A is derived from Part 2 of a five-part white paper series called Routes to the Future, in which we explore the innovations, challenges and opportunities in a new era of possibilities. Today’s shopper expects seamlessness and efficiency — and new technologies are helping retailers deliver on these expectations in new ways. From virtual fitting […]

Mission: Not Impossible

Not Impossible Labs combines the power of storytelling and modern-day technology to make a difference in the world.

This is Part 2 of a five-part white paper series called Routes to the Future, in which we explore the innovations, challenges and opportunities in a new era of possibilities. A decade ago, 3D-printed hearts, smart homes and self-driving cars belonged in the world of science fiction. Today innovators are blurring the line between fantasy and […]

Seeing Logistics in 3D

From hearing aids to jet engines, 3D printing is revolutionizing the world of manufacturing.

Of all the ways 3D printing will change the world, the democratization of manufacturing is perhaps the most important. Think of it as the Uberization of manufacturing, where supply can be accessed anywhere in the world to produce goods at the click of button. This is a once-in-a-generation logistics opportunity, as so-called additive manufacturing will […]

TFA’s Benefits Extend Well Beyond Cutting Red Tape

The Trade Facilitation Agreement will bolster governance in developing nations.

Late last month, the World Trade Organization celebrated the entry into force of the Trade Facilitation Agreement (TFA), a global effort to streamline government procedures governing international trade. The primary goal of the agreement is to improve the efficiency and effectiveness of agencies that oversee trade, especially in developing countries, by reducing bureaucratic red tape […]

Why I’m No Hidden Figure

Here’s how to attract and retain women and minorities in careers such as engineering.

Hidden Figures was awesome. The true story and entertaining film shines a spotlight on the African-American women who worked tirelessly behind the scenes to make our nation’s space program a success. I’m so proud of their work and glad they are finally getting the attention they deserve. The movie is also raising awareness of the […]

Investing in Innovative Technology Can Drive Sustainable Growth

The private sector now has a greater responsibility and opportunity to advance social and environmental agendas.

The last few years have been transformational for climate diplomacy. In 2015, we witnessed the first legally binding global climate deal with the Paris Agreement, and last year’s COP22 conference saw governments and businesses reaffirm their commitments to sustainable growth. These events, coupled with a groundswell of public pressure, leave no doubt that working toward […]

Disruption at the Edge: IoT Transforming Energy Grids

Utilizing the power of the Internet of Things would enhance sustainable practices.

Digital disruption is here to stay. Much like the electronic revolution that led to PCs, mobile phones and smart devices, energy grids are on the verge of a major change. Consider the network of power plants, utilities and power lines comprising energy grids, for a moment. What you effectively have is the largest machine in […]

Carbon Neutrality and the Next Phase of Business Sustainability

Can businesses take the lead on transforming our society into a more sustainable environment?

Solutions to climate change require new types of aggressive thinking. While global treaties to reduce greenhouse gas emissions are important, they are not enough. Eventually society has to go carbon neutral, and then it has to go carbon negative. Consider Kevin Butt, regional environmental sustainability director for Toyota Motor North America, and his charge to […]

How to Provide Education for Millions Where There Are No Teachers

Young people in Nigeria will help build the future for generations to come.

Nigeria, a country in West Africa, will be the third most populous nation in the world by 2025. A more dubious data point is that many Nigerians will be young, illiterate and jobless. Instability and chaos there have the potential to create the same elsewhere, especially in Europe, which already knows well the cost of upheaval […]

3 Megatrends Shaping American Entrepreneurship

A new report suggests entrepreneurship is on the rebound, but growth has been unequal.

The state of American entrepreneurship is improving, but worries remain over increasingly divided fortunes, according to a new study from the Kauffman Foundation. For the first time since the Great Recession, entrepreneurs can breathe a sigh of relief. Kauffman’s report shows that more people are starting businesses, those businesses have a higher chance of survival and entrepreneurs […]