leadership
103 articles
Container ship on the river Elbe close to Hamburg

How Good Is Your Sustainable Supply Chain Program?

Why climbing up the supply chain ladder can only benefit your company.
Tara Norton | BSR

Meghan Ryan | BSR

Many blogs in 2017 are going to start with some play on this obvious theme: We are living in uncertain times. For supply chains, you could argue that this is nothing new, as the complexities of global supply chains have always incorporated a high degree of uncertainty. BSR member companies know they need to manage […]

Female doctor stood with her arms folded in hospital or surgery. She is wearing scrubs and has her stethoscope around her neck, the sun is bursting over her shoulder. This image is in a panoramic format.

A Secret Killer – and Why Speed Can Kill It

It might not dominate the headlines, but sepsis is a healthcare crisis that requires immediate action.
Dr. Carl Flatley | Sepsis Alliance

It kills more people than breast cancer, prostate cancer and AIDS – combined. Somehow I had never heard of it. Then it took my daughter’s life. Erin was in severe pain at home following outpatient surgery. We knew something was wrong. Erin returned to the hospital, but the doctor, fearing complications, didn’t want her to […]

handshake of businessmen. the concept of successful negotiations.

Why Having Friends at Work Could Benefit Your Career

How building relationships will translate into success.
William Schiemann | Metrus Group

When I took my first corporate job for a big telecom company, I quickly learned some lessons on the importance of developing the right allies. And those lessons continued paying dividends as I moved to smaller organizations in different industries. As a youngster, I had the mistaken belief that if I did good work on […]

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What It Will Take for Us to Trust AI

Our willingness to accept the unknown could benefit our future.
Guru Banavar | IBM

The early days of artificial intelligence (AI) have been met with some very public hand wringing. Well-respected technologists and business leaders have voiced their concerns over the (responsible) development of AI. And Hollywood’s appetite for dystopian AI narratives appears to be bottomless. This is not unusual, nor is it unreasonable. Change, technological or otherwise, always excites […]

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Does Your Supply Chain Strategy Hold Water?

How conserving water can slow supply chain disruption and garner future rewards.

Companies have come a long way in their ability to manage supply chain risk, but they urgently need to step up their efforts in one key area: water scarcity. The Carbon Disclosure Project’s (CDP) 2016 Annual Report of Corporate Water Disclosure, published in November 2016, provides a wake-up call. A total of 607 of the […]

Quality check - green coffee tasting in Nespresso Production Centre in Avenches, Switzerland

Q&A: How One Leading Company Supports the Circle of Life

The CEO of the Nespresso Sustainability Innovation Fund points to the future of sustainability.
Guillaume Le Cunff | Nespresso

The circular economy is a shift from the current take-make-waste approach to a more resource-friendly, use-recover-regenerate model. Here, Guillaume Le Cunff, president of Nespresso USA and CEO of the Nespresso Sustainability Innovation Fund, explains why sustainability is important to the company and how UPS helps contribute to the movement. Why did Nespresso choose to be […]

Stack of hardback books and Open book lying on bench at sunset park against blurred nature backdrop. Copy space, back to school. Education background. Toned image.

These 3 Books Can Transform Your Business

Looking for new ideas to jumpstart your professional life? Here is a good place to start.
Yura Choung | UPS Longitudes

With so many business books out there, how do you choose which ones to read? There are books on how to work more efficiently, how to be a better leader and how to stay motivated at the office. But what about books that can help you understand the changing business world and how to adapt […]

Boy places a light bulb on top of his head. He looks concentrated. The light blub lights up, even though it is not connected to a power grid. Concept of inventor or child prodigy getting an idea. The boy wears a lab coat, eye glasses and a bow tie.

3 Ways to Build Innovation Into Your Business

Exploring the gap between aspiration and accomplishment.
Craig Arnold | UPS

Everyone can innovate. But innovative thought by itself is incomplete. Throughout my 30-year career, I have helped many businesses re-engineer their supply chains and boost their services – efforts that have certainly paid off. But when it comes to innovation, there appears to be a gap between aspiration and accomplishment. So what’s missing? While many […]

A young girl wearing flying goggles and wings of a bird outstretches her arms to attempt flying while she rides on a skateboard. She has a large smile across her face as she is imagines taking off.

Smashing the Glass Ceiling: 6 Davos Leaders Explain How They Did It

How to successfully move past stereotypes in the workplace.
Stéphanie Thomson | World Economic Forum

When it comes to closing the gender gap, we’ve made an immense amount of progress in a relatively short amount of time. But we’re nowhere near where we need to be. According to the latest Gender Gap Report, worldwide we’ve managed to close only 59 percent economic participation and 23 percent in politics. In some regions, it could take […]

connection with robot in laboratory

A Better Way: Leadership, Technology and Prosperity

How we can use tech innovation for the good of all people.

In March 2004, a comedy of errors unfolded in the Mojave Desert. The DARPA Grand Challenge offered a million-dollar prize for any self-driving car that could complete a 240-kilometer course. The best performer didn’t even make it 12 kilometers before coming off the road at a hairpin turn and getting stuck on an embankment. One […]

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Sustainable Production Could Take Us to Mars

Sustainable thinking could open the door to a new world.
Wayne Visser | University of Cambridge

In September 2016, SpaceX founder Elon Musk announced that we could have human missions to Mars as soon as 2022. One side effect – apart from pushing the frontiers of space travel – is that such missions will challenge us to design and perfect various systems of sustainable production. The reason is quite simple: Mars […]

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Fighting Blindness in the Heart of Africa

Here's why better logistics can often solve the greatest healthcare challenges.

Trachoma, a painful bacterial infection, has blinded roughly 6 million people, forcing the afflicted to pursue unimaginable methods for relief. They take sandpaper to their own eyes. Trachoma is also a completely treatable disease that a simple antibiotic can cure. Yet the problem rages on in poor communities throughout the world that lack access to […]

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Generation Z in the Workplace: 4 Tips for Future Employers

An award-winning roboticist – and high school junior – offers advice to employers who will soon hire Gen Z workers.
Anna Nixon | STEM4Girls

Anna Nixon is seemingly tireless. She’s the co-founder of an educational nonprofit. She’s an award-winning roboticist with more than nine years’ experience. She’s an accomplished conference speaker and a teacher. And one more thing: She’s a high school junior. At 16, Nixon has received more accolades than most will in their entire professional careers. Most […]

Car braking system repair.

Closing the MRO Gaps

Companies that sell spare parts, chemicals and other maintenance, repair and operating (MRO) supplies are scrambling to adapt to evolving customer expectations.

Manufacturing long-lasting equipment — think industrial machinery — can be a profitable business, especially for those who understand their markets and customers best. But the real profit opportunity comes after the machinery is sold. That’s because equipment owners typically spend many times the original purchase price on spare parts, chemicals and other materials required to […]

Business meeting and brainstorming. Flat design.

Is the Impostor Phenomenon Hurting Your Career?

Here's why you feel like you're not good enough to do your job.
Simon Watt | Frontiers Blog

Have you ever felt that you are not good enough and that someday soon someone will see through your façade of competence and expose you a fraud in your job? If so, you are not alone. This sensation of being a fake in the workplace, somehow in a position beyond one’s true capabilities is known […]

Young African girls carrying water from the well, Ethiopia, Africa

A Digital Path to Better Healthcare

Mobile technology is laying the foundation for the future of healthcare, but it doesn't have to be flashy.
Ann Aerts | Novartis Foundation

Africa has changed remarkably, and for the better, since I first worked as a young doctor in Angola some 20 years ago. But no change has been more obvious than the way the continent has adopted mobile technology. People in Africa – and, indeed, throughout low- and middle-income countries – are seizing the opportunities that […]

Blue Ultra Light Wave, with colored light reflections moving through space.

6 Ways Companies Can be Faster, Smarter and More Adaptive

What will improve business understanding during The Emergent Era?
Beth Comstock | General Electric

By the time you’ve gathered enough information to make a decision, the time to make that decision has already passed. This has been a periodic problem faced by managers for decades. And with the speed and volatility we face today, it has become our default condition. How to adapt? By taking a page from nature. […]

Team effort on the way to success

What Responsive Leadership Really Means

It's not just about people in power. It's about empowerment for everyone.
Zamantungwa Khumalo | POWER FM

A few months ago, I was producing a talk radio show on one of the most popular mid-morning radio shows in Gauteng, South Africa. The first hour of the show is an open line. Listeners can reflect on some of the stories from the previous day’s headlines and share solutions to our country’s pressing challenges. An […]

Cropped image of a businessman showing online shopping of smart phone in front of world map.

How 2017 Will Challenge and Reward Retailers

Here are five steps to get ahead for the New Year.

Cooler temperatures, seasonal hiring and final preparations for the holiday shopping season are upon us.  Before we know it, the headlines and water cooler conversations will evolve from this year’s holiday sales to what the New Year will bring. The major storylines shouldn’t be too hard to predict. Online shopping projections, especially mobile, continue to […]

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7 Pieces of Advice to Climb the Corporate Ladder

Getting your career off the ground doesn't take rocket science. Roger that.
Paulo Gallo | World Economic Forum

The rat race. The corporate ladder. The corporate game of thrones. Whether you like it or not, chances are you’ll end up in one of those models as you progress in your career. But how do you make the best of it? Paolo Gallo, chief human resources officer at the World Economic Forum, gives his […]

TED@UPS  - September 15, 2016 at SCADshow, Atlanta, Georgia

TED@UPS: What If Mosquitoes Could Deliver Vaccines?

What happens when a problem becomes part of a solution?

Katie Francfort works with pharmaceutical companies that manufacture and donate products for humanitarian aid. After a recent trip to South America, Katie encountered a problem in dire need of a solution: how to supply temperature-sensitive vaccines to the world’s most remote locations.  Katie shares her story in her TED@UPS talk featured below. After you watch the video, read […]

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Busting 5 Holiday Shopping Myths That Come Up Every Year

Don't believe everything you read this holiday season.
Andrew Lipsman | comScore

We are now several weeks into the holiday shopping season, one in which many fascinating storylines have emerged. During the five-day period from Thanksgiving through Cyber Monday, online buying from desktop computers totaled $8.41 billion, up 17 percent versus last year. Consumers have shifted their online shopping habits, and retailers have changed their marketing strategies […]

Young Boy Businessman Wears Happy Face

How Successful Leaders Use Humor to Their Advantage

Sometimes laughter is the best medicine at work.
Knowledge@Wharton | Wharton School of Business

Maurice Schweitzer | Wharton School of Business

Brad Bitterly | Wharton School of Business

Should you crack jokes in the office? According to Wharton research, a sense of humor, when deftly and appropriately used, can enhance workplace status and perception of one’s competence. That’s one of the findings of the research paper, “Risky Business: When Humor Increases and Decreases Status,” by Maurice Schweitzer, Wharton professor of operations, information and […]

TED@UPS  - September 15, 2016 at SCADshow, Atlanta, Georgia

TED@UPS: What If Assimilation Doesn’t Require Cultural Sacrifice?

Amelia reclaimed her shunned identity through dance. Now she shares her heritage with the world.

After moving from Indonesia to Pennsylvania, Amelia Laytham shunned her Indonesian heritage to assimilate to American culture. But Amelia eventually learned that she should embrace – not conceal – her upbringing. Amelia shares that story in her TED@UPS talk featured below. After watching the video, read our Q&A with Amelia where she discusses her experience giving the talk and […]

TED@UPS  - September 15, 2016 at SCADshow, Atlanta, Georgia

TED@UPS: What If Daytime Dramas Taught Life and Business Lessons?

There are more parallels between soap operas and real life than you might realize.
Kate Adams | UPS

Kate Adams worked on soap operas for eight years. Her experience became surprisingly helpful in tackling problems in the “real world.” Kate one day realized that daytime dramas aren’t all that different from our own everyday dramas. Her talk is being featured on TED.com – click the link below to view. Afterwards, check out our Q&A with Kate. […]

Jenna Schilstra speaks at TED@UPS - September 15, 2016 at SCADshow, Atlanta, Georgia. Photo: Jason Hales / TED

TED@UPS: What if Emojis are the Next Evolution of Cryptography?

Emojis aren't just an alternate form of expression. They make language more accessible.

Jenna Schilstra grew up in a country divided between two languages: Dutch- and French-speaking Belgium. With her international experience, Jenna wonders if emojis could be the new global language.  Learn more by watching Jenna’s TED@UPS 2016 talk below, and then check out our conversation with Jenna about her experience as a TED speaker.  Q. What was […]

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With Bio-Texture Modeling, Feeling Is Believing for 3D-Printed Replica Organs

How the futures of healthcare and 3D printing are aligning.
Yasuo Matsunaka | Redshift

When Apple released its 30th-anniversary video in 2014, it featured a somewhat-predictable cast of Mactastic innovators including Hans Zimmer, Moby, April Greiman and others. But one innovator, Dr. Maki Sugimoto, stood out for his creativity in a field not generally associated with the Apple ethos: medical imaging. A leading authority in the field, Sugimoto is renowned […]

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The Public Policies Needed to Make IoT a Reality

How governmental action can create a more connected world.
Todd Wasserman | HPE Matter

Enterprise use of IoT has become a reality, but governments in the U.S. and Europe are still catching up to regulate the fledgling industry. In the U.S., federal and state legislators aren’t known for being proactive about regulating technology. For instance, around 23 percent of Americans were already on the internet in 1996 when the federal […]

TED@UPS  - September 15, 2016 at SCADshow, Atlanta, Georgia

TED@UPS: What If We Abandoned Abandonment?

See Monica Johnson's vision of a claimed world.

Monica Johnson connects abandoned funds with their rightful owner. As the founder of That Girl is S.M.A.R.T., a nonprofit that mentors young girls, Monica strives to help others reach their potential – so much so that she wonders what our world would look like if people claimed what belonged to them.   Learn more about this important issue […]

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How Asking ‘What If?’ Will Lead Us to Tomorrow’s Innovations

Today's leaders should encourage their teams to journey into the unknown.

We often talk about how technology – and more specifically, how the Internet – has changed business, but we don’t often discuss how the Internet has changed leadership. The style of leadership we need today is very different from what worked 50, 20 – or even 10 – years ago. Just as the Internet enabled […]