UPS Pulse of the Online Shopper

20 articles

How to Win With Online Shoppers in Canada

90 percent of Canadians live within 100 miles of the U.S. border – but retailers must better understand them.

How much time do you spend online in a given month? The average American spends 35.2 hours per month online, according to comScore market research. Canadians spend 36.7 hours per month, the most time online of several major economies that comScore studied in late 2014. The country is also one of the most “connected” in […]

How 2017 Will Challenge and Reward Retailers

Here are five steps to get ahead for the New Year.

Cooler temperatures, seasonal hiring and final preparations for the holiday shopping season are upon us.  Before we know it, the headlines and water cooler conversations will evolve from this year’s holiday sales to what the New Year will bring. The major storylines shouldn’t be too hard to predict. Online shopping projections, especially mobile, continue to […]

Back to the Future in e-Commerce

Looking five years back – and forward.

In the iconic Back to the Future film trilogy, high-schooler Marty McFly and eccentric scientist Emmett “Doc” Brown travel back and forth in time 30 years or more using a tricked-out silver DeLorean fueled by a plutonium-powered “flux capacitor” that generates the 1.21 gigawatts needed for time travel.  When it comes to e-commerce and retailing, […]

Your Business Without Boundaries

Cross-border e-commerce is a trillion dollar opportunity. Are you making the most of it?

Plunging into global e-commerce can feel overwhelming. If you’ve ever wondered how you could easily manage the intricacies of duties and taxes, currency conversion, customs processes and the constantly changing regulations – in addition to your current responsibilities – take notice. On the surface, cross-border e-commerce can appear intimidating to even the savviest of retailers. But embracing […]

Retail Steamrollers: Power Shoppers and Millennials

Don't get flattened by the competition.

“Once a new technology rolls over you, if you are not part of the steamroller, you are part of the road,” says author Stewart Brand, editor of The Whole Earth Catalog and founder of the Global Business Network. Retailers who do not stay ahead of the technology curve are likely to get flattened.  Consumers are adopting new technologies more quickly than ever […]